RulaOur mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
4,972 approved reviews, newest moderated first
Pearcy R.
Awesome team. > User-friendly appointment process and friendly call center staff. > Dr. T. Moldin - compassionate, great listener, professional, and provided guidance on how to lessen my anxiety. > Last Saturday - 3/14/26 - I had a problem logging in and requested help. Help came right away.
CL
Easy from starting to searching for the right therapist. The therapist I found has been WONDERFUL!! Very happy I found Rula and highly recommend
Gerry M.
Billing me for sessions that I believed were to be covered by my insurance was upsetting. I mentioned it to my therapist, (who agreed that sessions should have been covered) a step that should have been unnecessary. She said she would look into it and it was then that I saw it had been charged to my credit card. I tried to dispute it with the card issuer, but was told that it was "pending" and I couldn't dispute it until it was paid. I then heard from Rula that working it out with my insurance could take 30 to 45 days, during which time I expected to have more sessions. There didn't seem to be any way of contacting a live person until after I cancelled my membership. It was then that I got nice emails from "Lessly" and "Danny".
Response from RulaMar 27, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
LSummers
I found the best support for my daughter through Rula. Her counselor, Malaya, is kind, understanding, caring, and attentive. She creates a safe and comfortable space where my daughter feels heard and supported. We’ve seen such a positive difference, and I’m truly grateful for the care and guidance she provides.
Deborah O.
My therapist is wonderful!
klmnop
Rula has made it easy to find a provider who deals with my mental health needs who meets my busy schedule.
camille S.
i have booked two apts the first one never showed up to my apt and the second one they canceled on their end even after i gave them information......... you guys said this wouldnt happen again but here we are you guys canceled again this was for medications and said oh well we can make you another one ..... why so you can cancel on me or do a no show again ?
Response from RulaMar 17, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Tanisha D.
I love that my therapist was knowledgeable about the different therapy modalities and also crafted a custom plan for my treatment.