RockIT RepairsReviews of rockitrepairs.com

I sent my phone in to RockIT Repairs for water damage, my phone would boot but would never get past the startup screen. When they received my phone they let me know and as soon as they did they're diagnostics/repair on it that it would now turn on and function but that the outward facing camera needed to be replaced. I had them replace it and received my phone shortly after. The phone would turn on and function just as stated. However, several feature on my phone no longer work, I'm sure it's due to the water damage and nothing RockIT did though. My screen rotation no longer works(Camera stuck in Horizontal mode too), speaker is muffled sounding, phone randomly resets without initiating. The repair was much cheaper than purchasing a new phone so I am thankful for the service and would use again.

I first talked to a representative on the phone about the repair I was looking at having done to my device. I was told this is a common repair and they have great success in getting it fixed and operating properly quickly. I sent our device for the repair. They did send me a picture in an email to "Show me" that the repair was a success. When I received the device in the mail a few days later it still did not work. I called to ask and they told me it worked before they shipped it and they sent the picture as proof. I was told either sorry or I could ship it back and pay to have it fixed again. Very disappointed in the service and repair. It woudl have been better for them to simply say "We can't fix that." Then I would not have wasted my money on shipping and cost.

Fast turnaround [1 day]. Under promised and over delivered. Price OK.

My experience was so bad, there was nothing to pay them for. They did not fix my phone, and still charged me $29. They did not do anything to minimize the water damage. I got absolutely no communication from them, eventually just picked up my phone and left. I sent a snail mail letter outlining my dissatisfaction. (No answer....no surprise.). I hope they've improved since then.

I am responsible for hundreds of mobile devices at my company. I have taken many iPhones and devices to be repaired with excellent results. Excellent work, competitive fees, and great customer service.

Very happy with the repair to an old phone. I would definately revisit RockIt Repairs should the need arise,

I was traveling to Virginia for business meetings, and when I arrived I discovered that the hard drive on my laptop had crashed. It was essential to have a working computer or my entire weeklong trip would be wasted. I took the laptop to RockIT and they installed a new (and larger!) hard drive, complete with Windows image, by the next morning. I used Carbonite to restore all my essential files that night at the hotel, and my trip was saved. The techs at RockIT were fast, competent, and very good at communicating with me where they were in the process. I found their prices to be very reasonable too.

Damaged my Blackberry and RockIT Repairs took care of it in short order. Highly recommended.