customerJim A.
Great service
Great service; pricing reasonable. Highly recommend Rockit Repairs!!
RockIT Repairs started in December of 2012 in a small room at the George Washington Executive Center in downtown Fredericksburg. Quickly the demand for our repair services grew and we relocated to the 2,000 square foot facility at 1319 Lafayette Boulevard in March of 2013. We now service over 1000+ customers a month through our current location.
RockIT Repairs (rockitrepairs.com) has 159 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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customerJim A.
Great service; pricing reasonable. Highly recommend Rockit Repairs!!
Wanda H.
The whole team at RockIT Repair are professional and timely in their support to our company. Their expert knowledge with fixing or providing support is what we depend on for computer and phone repair needs. Wanda Hewitt Office Manager Abby Construction Company Fredericksburg VA
Terry
I have 2 kindles to be repaired. Went to EVERY shop in town, but no one would touch them. My daughter told me about this place, but it is in Virginia. I live in Georgia, so I shipped my kindles to them. Fixed them and gave me a 90 warranty on them. I sent them back 2 days later with other issues and they resolved them for me. Sent them back and I'm a happy camper with the work that they done for me. Thank You RockIT Repairs for being there for me when everyone turned me away. You've won my LOYALTY FOR LIFE!!!
Rose
I have had an iPad, a MacBook Pro, a Galaxy Note 2, and two laptops fixed by RockIT Repair and everything has been working perfectly since then. They have excellent customer service, a quick turnaround, and knowledgeable/expert technicians. I also love the fact that they keep constant communication with you concerning your property, they provide updates, they're able to explain to you what is wrong with your property, make you aware if there is a change in pricing and give you the option to move forward with their services or if you don't want to get it fixed.
Response from RockIT RepairsApr 20, 2016
Thank you Rose for being such a loyal customer! We appreciate your honest review and look forward to helping in anyway we can in the future. Have a great day!
prab
Thank you and your techs on quick replacement and repair of my laptop's motherboard. The part coming in sooner than expected (allowing RockIT to complete work ahead of time estimated) was perfect allowing me to reinstall all the software and backed up files i needed to start my spring semester's Master's class. Laptop is Working great and I have installed some pretty heavy software packages without a problem along with several external USB devices!!! Perfect work by your team and at a reasonable cost!!! Please pass on my appreciation of the work done on my computer to the tech (s), and Wade C. and Johnathan H. for the updated messages. Those were great to receive letting me know how things were progressing. I really can't say enough what a pleasant surprise, "in a good way" this was! thx prab
Linda
Very fast (less than an hour) and great communication!
Larry
Mine was a relatively minor problem with an Apple mini. The staff at RockIT solved the problem within the 1 hour estimate. The price charged was fair.
Carlos
Quick turnaround at a good price!