Jared and his team are honest, supportive, and care about what you want. Although there was an unfortunate end to our deal, Jared offered a partial refund, which I accepted, whereas most won't even offer anything. He's honest, hardworking, and cares about his clients. I would strongly recommend working with him if you are looking to start up something that requires security!
KG
Kalpe G.
Amazing Service
After running into some rare issues with our redis-server, which didn't have any obvious fixes online, Jared was there to help. Quick response times, despite being busy, and provided us with easy-to-understand explanations. We will definitely be using him in the future.
ET
Eli-Turbohosting
Jared is the best guy out there!
Jared is very helpful with anything you throw at him! He's assisted us with transferring from servers and installations! He helps us with downtimes from our providers. He's also a great guy to have a conversation with.
NN
no N.
I recently signed up for a VPS and it was great
I recently signed up for a VPS with InfraCharm and I have to say it’s one of the best experiences I’ve had with a hosting provider. As someone who’s relatively new to managing servers I really appreciated how straightforward and beginner friendly their platform is. The dashboard is clean intuitive and gives you full control without feeling overwhelming.
What really stood out to me though was the customer support. They were quick to respond answered all my questions clearly and even offered to adjust my server resources when I realized I didn’t need as much RAM or CPU as I originally thought. That kind of flexibility and responsiveness goes a long way especially if you're still figuring out what you need.
Performance wise the server has been rock solid so far. Uptime is great and everything from SSH access to web hosting has been fast and reliable. For the price the value is fantastic.
If you're looking to get started with VPS hosting especially for personal projects learning or light production use InfraCharm is a great place to begin. Highly recommended.
RE
Respect
Such an amazing experience
Hi there, so my general experience with InfraCharm has been quite great, to say the least. I was facing troubles with the installation of a forum framework using Ubuntu, but my knowledge is very limited, and I faced countless issues while getting the framework up.
I was honestly out of options, however, I decided to get in contact with Jared and see if there were any options on the table for assistance, and right away, I got a response offering help with the installation. Jared immediately hopped into a Discord Voice call with me and got to work on the issue; his skills to problem-solve and apply the necessary fixes were absolutely outstanding. Things were also moving quickly, and I've really never run into someone as knowledgeable in the Linux field, and I was seriously impressed.
I will forever appreciate the assistance and amazing communication given to help with the problems that I was facing. I've been using the forum for a good day now, and everything is running flawlessly, it is responsive as heck, and does exactly what I needed.
Definitely reach out to them if you're someone like me with a lack of knowledge in Linux and ever get stuck on something.
TH
Turbo H.
I was needing help with System Administrating
I was needing help with system administrating and Jared said he can help our new Hosting Company out and this man knows what he is doing and he is great at it! I will definitely recommend his services to anyone who needs it!
LM
Logan M.
From Frustration to Satisfaction, InfraCharm Delivers
Ever since I met InfraCharm, I was greeted with an extremely professional and hard working individual that goes above and beyond to satisfy any and all needs you might have. InfraCharm is beyond active and kind when it comes to support as well as experienced and skilled when it comes to system administration and even very helpful for any other general related tasks or questions. InfraCharm always is there 24 hours a day and 7 days a week to resolve any issues or inquiries which you bring up to them.
On the other hand, I previously had a VPS from another hosting provider before recently moving over to InfraCharm. The old host changed IP addresses a few times in 1-2 months, had several hours of downtime every 1-2 weeks, and didn't have the same level of support InfraCharm has. On top of that, ever since I moved to InfraCharm's services, I was provided with much better specifications and performance for an affordable price blowing the competition out of the park. I couldn't be happier with the move and I highly recommend their services to anyone seeking top tier support and hosting performance.
Overall, I'm genuinely impressed with everything InfraCharm offers. Great service, unbeatable support, and reliable performance. What more can you ask for?
RT
Royal T.
Exceptional Value and Effort
I am in the early stages of taking my game hosting hobby up to the level of a small business. I stumbled upon InfraCharm as an option for setting up some new services I have not mastered yet and was intrigued by their advertised security expertise as well. Unfortunately, I only get 5/5 stars to express how happy I am with their services. This team will go way above and beyond in terms of effort and time to ensure customer satisfaction. Their agent was willing to tutor me throughout the process so I would be able to maintain the services once they were running. They corrected some misunderstandings I held about networking and servers as part of the process, and I feel more confident in my ability to maintain my services as I open them up to the public. Thank you!