Ride1UpReviews of ride1up.com

Ride1Up builds surprisingly high quality bikes of all kinds. I've owned a Roadster V.2 and now have the excellent Revv1 FS that I'm breaking in and accessorizing. They have strong customer support and seem to almost anticipate my questions. The only very minor issue I've had concerns a rear rack for my Revv1: it arrived missing a critical part, a complicated custom two piece bolt, which they have been unable to supply for several weeks. The rack was unusable without this bolt designed to make the final attachment to the bike frame. (Hint, a stainless steel 4.5" x 5/16" bolt and Nylock nut work fine). They are a top notch e-bike provider! When I shop for a new bike, this is the first place I look.

I have had 4 different bikes in the last 10 years, the Vorsa is the very best . I absolutely love it. I bought the suspension post , which makes the ride so comfortable. It has a lot of power. I am so excited to have many adventures.

Roadster V3 needed minor alignment (rear axel slightly rubbing disc brake) but otherwise good as received. Very prompt shipping. All components worked well, with battery life surpassing expectations (possibly 45-50 mile range). Fun to ride and easy to operate, good assessment at at all levels…although top speed pedaling I think was about 25 mph. I will have many enjoyable years riding this bike! Recommended!

This is my second bike from Ride1Up. My first was a LMTD. Although I really liked that bike, I was never quite happy with the frame geometry and look. I was able to sell it to a good friend and I bought a Trailrush. This is the bike I wanted all along! The buying experience has been great on both purchases! I had a small issue on both (missing a stem head cover on the LMTD, they shipped me another…on the Trailrush I couldn’t get the seat dropper post to work. A couple of back and forth emails and some tinkering/adjusting on my part, and now it works perfectly!), but the customer service dept handled both. The quality/value equation on these bikes cannot be ignored. Simply put…this is the best e-bike you buy for the money. End of story.

So far I’ve ridden 20 miles. The front disc brake rotor came bent so it rubs. The back tire will not hold air and the pedals and gearset and bottom bracket rattles and clanks with every pedal stroke. In order to get this bike working I’m going to need to shell out hundreds of dollars to have it work.

We ordered two Roadster V3 low step belt drive bikes. The assembly process is straightforward and easy if you closely follow the included instructions. We also ordered two adjustable stems since they are not included on this model. We discovered that the only way to remove the old stem is to cut two sections out of the plastic under the stem so the cables can be removed. To install the new stems, the plastic on them has to be cut also for routing the cables. No instructions were provided for installation of the new stems. Customer Support verified that the plastic had to be cut to install the adjustable stems. I used epoxy to cover the area where the plastic was cut but it is obvious that that work has been done there and I worry that moisture could still get into the fork tube area. This is a flaw with these bikes. We had other less important issues that have been resolved. In retrospect we should have shopped more carefully but so far we are happy with the ride and performance of the bikes.

I am so happy that after almost a full year of research, I have found the best (in my and many other opinions) best e-bike Ride 1Up Portola. I have waited two real snow storms in NYC and finally rode my Portola for a full week. I have asked their website with the 24/7 online tech and they have been incredibly informative and on point. I can’t wait to ride it now in the nice weather. Daily commutes to work are an amazing!

Some parts of the bike feel cheap. Bell, pedals, and tires. My bell broke somehow after using it twice. And my front tire got popped riding over a literal thorn. Not “durable”, as advertised, at all. The front tire didn’t come trued, so you’ll need to do that when you get the bike as well. Once you upgrade the shit stock tires, bell, and pedals. It becomes a pretty fun ride. But tires popping from a thorn were a bummer. That was a $220 dollar set back.