Ride1UpReviews of ride1up.com

I have a Roadster V3 and I think overall the bike is engineered very well. This is my first e-bike and it's become a go-to bike in my collection for a variety of reasons. I'd put it up against name brand bikes for overall quality, engineering and function. I'm 5'7", 30" inseam, and bought the size medium as recommended, but a heads up, for someone with a vertical challenge like myself, medium size fits like a larger bike when it comes to standover clearance--I've learned to tip it to the side when I come to a stop otherwise the top bar is right up in my personal business. Not a big deal to me, I'm happy with my workaround (also I couldn't imagine riding a step-through frame), so just something to note if you're inseam is 30" or less and that stand-over height is a make or break issue for you. However, I've had some picky things, some solved and some ongoing, that have been bothersome that are mostly quality control. I'm not a professional bike mechanic, but I've done a lot of skinning my knuckles on chainrings over the years, have a lot of bike specific tools and that's been an important factor in keeping me from getting really frustrated with the bike. Some of the smaller things include that the headlight mounting sandwich of washers was missing some pieces and wouldn't stay in place, so I had to go to the hardware store to buy some extra lock washers, and, while it seems simple enough, it turned out to be a bit of a pain in the butt wrangling the sandwich of pieces together. Also, I've had the front wheel on the truing stand twice now in less than a month of ownership--there was a lot of pinging in the front wheel from the start and it wasn't just spoke nipples settling in; some of the nipples have come completely loose twice and the wheel developed an unnerving wobble. I've resorted to using some thread lock on the nipples hoping they're not permanently frozen in place. I'm hoping things are settling in after this latest truing, but starting to wonder if some threads on spokes and/or nipples were stripped in assembly--another QC question. The tires it came with, Continental Terra something-or-other have almost no puncture protection and the goat-heads of West Texas seemed to run about 100% rate of punctures--ended up with a puncture on my first long ride. I switched to Schwalbe Marathon e-plus tires for puncture resistance since I wasn't planning on doing any gravel riding and it's mainly a commuter for me. And while I understand the Ride1Up has the right to re-spec parts, the change from a fixed angle stem to variable angle stem was not a good one--I think the issue is that the locking pieces inside the variable angle stem were powder coated and that coating left just enough play that, under heavy acceleration, I kept feeling the stem and handlebars slip slightly. I had to pay $45 to get a fixed angle stem and it's quite an engineering feat to switch it out because of the cable management system. Don't get me wrong, I really like the bike, I look forward to riding it daily and I especially like that it is bike-adjacent enough that I can do these repairs myself; however, someone who doesn't have the tools or interest in learning these skills will probably want to locate a local bike shop or bike friend willing to help with the break in period.

Why did I buy this bike? I am 70 years old, have owned numerous bikes, in mind, something that had power assist, but not full power. THERE IS NO THROTTLE ON THIS BIKE. It’s a mid motor design that keeps the center of gravity lower because the weight of the motor is at the bottom bracket versus front or rear hub. The motor provides a power assist that you can feel but still forces you to exert energy. There is no cheating on this bike as a longtime cyclist, I don’t feel like I sold out. Shipping: the shipping was as explained in that there could be punctures, tears, and other damages to the box. I took pictures just in case. (There was no damage.) everything was very well protected. Construction: there were printed instructions and on-line instructions. Both were concise and simple to understand. The bike went together quickly and easily. I read all the instructions first before I took it for its test ride. There was a checklist of things to adjust. I took a test ride for each item on the checklist and adjusted the part of the bike. Accordingly, I took a total of three test rides for the specific adjustments until they were completed. Size: the size of the frame was perfect as long as you followed their instructions. I’m 5’8” and went with the smaller frame. Weight: the bike weighs 57 pounds so you need to adjust your riding to reflect that. At zero power assist, you can feel that weight as you pedal. At the Eco mode, the power assist kicks in and simulates arrive more similar to a lighter bike. The ride; this is a fun bike to ride. The mid motor adjusts on the fly, to give you that power assist especially in hilly terrain. It is a smooth ride with the front suspension active, and if you want to ride on the flats, you can lock out the suspension to make the bike more efficient. The dropper post is a bonus, especially when you need to stop and start at intersections. The braking is excellent. Value: the value is terrific. I looked at many brands and many different types of bicycles and found that Ride 1up had the best value proposition Wednesday stacked up against those bikes. Rating: I give it a four star rating and would have given it five stars if the weight were more along the lines of 37 pounds. But then again this would not be a $2000 bike but a $4000 bike. So there are trade-offs.

Very happy with the bike. The battery compartment situation is a little bit janky, but that is very much also associated with my major gripe: We assemble these. This is an important job from a safety perspective! Their video and paper documentation on putting my Roadster together was extraordinarily bad. Prepare yourself for internet searching, and perhaps using a paid LLM.

We love the Vorsa bike we purchased but because we live in Los Angeles, we had to go through some extra steps. First, to test ride the Vorsa, we drove to the San Diego warehouse. The test ride confirmed we wanted a Vorsa and in retrospect it would have been smart to order ahead and have the bike delivered to the warehouse and have the team there build the bike so we could have walked out with the bike. Instead we ordered online, had it shipped and assembled it ourselves. There were some damaged parts and the team sent replacement parts so all good in the end - just an extended buying cycle. So far the Vorsa has been everything we hoped for and rides smoothly and comfortably. It took a little practice to get used to carrying a passenger - take-off was the main challenge. Otherwise, its been easy to use and a GREAT bike! I hope more people buy the Vorsa and act as ambassadors so that new buyers can stop by and see the bike before ordering online.

So far so good. Bought one for my wife and I and it's worked great. Set up was super simple. Build quality is excellent, better than expected. Multiple 10+ mile trips and a 40+ mile trip. I'm a 6'2" 250lb rider so the battery drains a lot quicker than the one on my gymnast wife's bike, but still 40 miles w/some decent hills isn't bad. The only complaint is some squeaky spokes that I've had to tighten a couple times. Hopefully, now that they're tight it won't keep happening.

The area where I ride just stupidly banned ebikes. I needed a stealthy ebike. I bought the suspension roadster 3. I find the suspension does not smooth out the ride much. I have ridden ebikes with seat post suspension that ride better. I am not sure but the non suspension model with seat post seat post suspension would ride better than the front suspension and weigh less. Otherwise the power is ok riding at a comfortable 15-16mph. I m 77 years old so I am not overly strong. I like the fenders keeping water from spraying my back. If I had to do over I would have bought the rubber drive with a suspension seat post. I do not shift gears only going between spot and boost levels.

I am enjoying my new Portola. The bike is well constructed and pretty easy to put together out of the box. The power is adequate ... with good acceleration. I have not folded it since the original assembly but folding seems relatively easy. I was primarily interested in the ability to fold so I could put it in the back of my SUV, but be aware that it might be lighter than other e-bikes, but it's still pretty hefty. It seems to be good for about 30 miles per full battery charge which is sufficient for me these days. My only complaint about the purchase process / customer service is that the bike I ordered was not the color delivered. It's still attractive and to return the heavy box and wait around for a new delivery was too much of a hassle for me to complain about it ... just be aware when considering ordering. Still, it's a nice bike and as good value.

I had a couple hiccups with shifting my gears and putting the bike together properly, but it was able to resolve at the local bike place and reading multiple videos and things online helped a little rocky