Ride1UpReviews of ride1up.com

My bike isn’t as good as my first one. The motor stalls and it has clicking noise. Support won’t email me back to fix it.

Assembly did not go well so ended up taking it to a bike shop. Tech support was unable to help. The bike seems to function well. Have only had it a few months so can't speak to longevity of the bike. The seat was hard as a rock so will have to spend more money to get a comfortable seat which should come with the bike. Love the blue color.

I recently purchased the Ride1Up Vorsa and overall, I do like the bike—but there have been a number of small issues that add up. Out of the box, the bike was very well packaged. There was a lot of protective material, which I appreciated. Despite that, my front brake rotor arrived noticeably bent. I contacted customer service, and they responded asking for a video to review and mentioned they would offer a plan to resolve it. They also suggested I try bending it back in the meantime. I did manage to improve it using vice grips, but it’s still not perfect—I can hear and feel it slightly when braking. As of now, I haven’t received a follow-up resolution beyond that initial response. Another issue I’ve run into is the handlebar stem loosening during rides. About every 10 minutes, I find myself stopping to tighten it with an Allen wrench, which means I now have to carry tools with me at all times. Thread locker may fix this, but it’s something I didn’t expect to deal with right away. There was also some confusion during assembly. The instructions mentioned a derailleur guard that wasn’t included in the box. Additionally, I initially thought the rear rack mounting was misaligned, but customer service clarified that it’s actually a design feature, not a defect. As for the ride itself, acceleration from 0 to 20 mph is impressive and one of the highlights of the bike. That said, it tops out around 20 mph, which was surprising since I expected closer to 28 mph as a Class 3. The ride is also a bit rough, likely due to the lack of rear suspension combined with the bike’s weight. At the end of the day, the value is still there. It’s cheaper than many alternatives, and that does factor into my opinion. I would probably buy it again—but only because of the price. If there were a comparable option in the same price range, I’d likely go with something else.

Was able to visit Roland Perry in Granite Bay for a local test ride. Excellent experience all round. Rolands knowledge of a number of R1U models was invaluable in helping me make a decision. The Vorsa Lite met all my expectations and is value for money. This bike has everything I need plus a few accessories. Perfect in every way, weight, power, battery quality, smooth riding and much more. Local support drew me in.

I like everything about the bike except that the front wheel is not trued and has a bit of a wobble... I have bought the tools to fix it but I shouldn't have had to. Apart from that it is the best bike for exercise that I could have gotten. I use it all the time.

The battery only works properly between 100% and 40%, and they say you should only use it between 80% and 40%. So it's really only half the battery it claims to be. The battery jack is in the worst possible place, hard to reach, hard to see, down low where it can get water in it, and the rubber flap doesn't stay closed, even if you don't kick it while pedaling, which you will. The cable head only orientates one way but there are no markings to help with that. It's like it's purposely designed to be difficult and to fail. The display is very stupid; instead of numbers for power levels, there are colors that are not in any particular order, and names like "tour" and "eco" that don't mean anything and don't appear to be different anyway. Important information, like battery eg., are very small and hard to read. You have to press a button to see other information like odometer. The custom Ride1up paniers don't fit properly and mount too close to the pedals. You will kick them. The inner tubes are cheap and have a 50% rate of failure on first inflation. This is not unique to this model, but ride1up in general. I've had 4 fail at 35 psi. Tires are good. Seat is good. Frame is well balanced. Motor is powerful. Good breaks and gear changer. Replace tubes and have a bike shop guy true the wheels - $200-300, if you grease every nut yourself. 5/10 could have been way less shit, but choices were made.

I've been riding the Vorsa for 90 miles now and all I can say is holy cow. This thing is incredible. Amazing battery range, it makes every hill look simple and gives me enough space in the back to carry stuff that I could need. It's also a beautiful looking bike. Highly recommended!!

Even the email solicited in the survey quotes 28 mph for the top speed of the road but that’s simply just not true. Electrical assist stops at 20. The motor and drive train are brilliant, the battery is perfect for the slender design. The bike looks great and I get a lot of compliments on it. My only gripe is that it doesn’t go faster like it’s advertised.