CARLOS M.
The e-bike that I ordered Prodigy V2
The e-bike that I ordered, a Prodigy V2 I received in great time, one day before Valentine Day as a gift for my wife and I immediate started to assemble it following the video instructions and one of the first things it said to do was to remove four stem bolts but they were missing, i called support and they apologized and told me they would have there team would immediately take care of it but four days later i have not received any confirmation of it being delivered, I’m very disappointed with this support team with three calls made and no answer yet!



