Ride1UpReviews of ride1up.com

the battery life is no half what promised. charging to 80% and using to 20% is not feasible and not as advertised. the charge port cover wont stay closed, had to ducttape it shut. the charger will overcharge if not closely monitored manually. who has 6 hours to hover charge a bike battery?

I have had the bike up and running for about 3 weeks. The battery power is suboptimal. It's a fun ride, but the battery power is terrible. I've adjusted the power settings and work harder on my own. I cycle the same route I road with my old 700 Series bike. The 700, would use 80% on a day I used It's power more than my own. The Vorsa eats 60% battery power and I have to economize and pedal harder to keep it in that range. I don't think I'll keep this bike for long. Not comfortable taking longer rides. Really wish I had gone with Aventon, Euphree or Velotric.

Still waiting on a replacement tire (punctured during shipping) and the bolt locks for the rear basket (never sent) after my vorsa was delivered may 14th. It's June 10th and I haven't even been able to take it outside yet. Customer support moves at a glacial pace.

The battery only works properly between 100% and 40%, and they say you should only use it between 80% and 40%. So it's really only half the battery it claims to be. The battery jack is in the worst possible place, hard to reach, hard to see, down low where it can get water in it, and the rubber flap doesn't stay closed, even if you don't kick it while pedaling, which you will. The cable head only orientates one way but there are no markings to help with that. It's like it's purposely designed to be difficult and to fail. The display is very stupid; instead of numbers for power levels, there are colors that are not in any particular order, and names like "tour" and "eco" that don't mean anything and don't appear to be different anyway. Important information, like battery eg., are very small and hard to read. You have to press a button to see other information like odometer. The custom Ride1up paniers don't fit properly and mount too close to the pedals. You will kick them. The inner tubes are cheap and have a 50% rate of failure on first inflation. This is not unique to this model, but ride1up in general. I've had 4 fail at 35 psi. Tires are good. Seat is good. Frame is well balanced. Motor is powerful. Good breaks and gear changer. Replace tubes and have a bike shop guy true the wheels - $200-300, if you grease every nut yourself. 5/10 could have been way less shit, but choices were made.

Some parts of the bike feel cheap. Bell, pedals, and tires. My bell broke somehow after using it twice. And my front tire got popped riding over a literal thorn. Not “durable”, as advertised, at all. The front tire didn’t come trued, so you’ll need to do that when you get the bike as well. Once you upgrade the shit stock tires, bell, and pedals. It becomes a pretty fun ride. But tires popping from a thorn were a bummer. That was a $220 dollar set back.

Bought a Turris ST. It's a nice bike, easy to assemble, ...BUT...Arrived with front brake working poorly, badly adjusted. If regular caliper brakes I would adjust it in 30 seconds. Called/emailed customer service. They HAVE NO customer service, said go get it fixed. I did, cost $50.00 + tax to have both brakes bled/adjusted, now works fine. If you buy one and have a major problem, throw it out. They will leave you to twist in the wind.