Residence Supply Reviews | Read Customer Reviews of residencesupply.com

Residence SupplyReviews of residencesupply.com

Call Directions Website

Residence Supply

About Residence Supply

Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.

Residence Supply (residencesupply.com) has 653 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: residencesupply.com
Website: residencesupply.com
Category: Home Goods Stores
Location: Miami
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Home Goods Stores

Residence Supply reviews

653 approved reviews, newest moderated first

Julie C.
Oct 15, 2024
Will never shop anywhere else for anything electrical!
Will never shop anywhere else for anything electrical! Not only is product beautiful and excellent quality the customer service was above and beyond any online company I have ever dealt with.
Response from Residence SupplyOct 15, 2024
Hi Julie! Wow, thank you for such an amazing review! We're absolutely thrilled to hear that you're so happy with our products and customer service. Knowing we’ve earned your loyalty means the world to us! If you ever need anything, don’t hesitate to reach out—we're always here and ready to help with anything electrical or beyond! Best regards, Residence Supply
Report
KC K.
Oct 14, 2024
Great product and customer service!
Great product and customer service!
Response from Residence SupplyOct 14, 2024
Hello KC, Thank you for the fantastic review! We’re thrilled to hear you’re happy with both our product and customer service. If you ever need assistance or have any questions, don’t hesitate to reach out. We’re always happy to help! Best Regards, Residence Supply
Report
Nancy
Oct 14, 2024
Great product!
Great product!
Response from Residence SupplyOct 14, 2024
Hi Nancy, Thank you for your review! We're so glad to hear you’re happy with the product. If you ever need any assistance or have any questions, feel free to reach out—we're always happy to help! Sincerely, Residence Supply
Report
khaled A.
Oct 13, 2024
Good products
Good products , but great customer service . Ann is the best 🙌
Response from Residence SupplyOct 14, 2024
Hi Khaled, Thank you for your awesome review! We’re so glad to hear you’re happy with our products, and we’re especially thrilled that Ann made such a great impression on you. We’ll be sure to pass along your kind words to her! If you ever need anything else, don’t hesitate to reach out—our team is always here to help. Best regards, Residence Supply
Report
Jack
Oct 10, 2024
Great Customer Service
I ordered the wrong item and Johanna in the customer service department went above and beyond to help me with the return and get the correct items for my project.
Response from Residence SupplyOct 14, 2024
Hello Jack, Thank you so much for your kind review! We're thrilled to hear that Johanna was able to assist you and make sure you got the correct items for your project. Our team strives to go above and beyond for our customers, and it's wonderful to know Johanna provided the support you needed. If you ever need anything else in the future, don’t hesitate to reach out—we’re always happy to help! Best regards, Residence Supply
Report
Joe
Oct 8, 2024
50% refund policy from purchase (totally unfair)
Ordered fixtures and when received realized they were of sub par quality. When I attempted to return, they negated half of the total purchase. Thus, I would receive a refund of 50% of my total purchase. I have ordered from countless lighting and fixture companies and have never come across such an unfair refund policy. I will not buy any future items from Residence Supply and will not recommend them to others.
Response from Residence SupplyOct 11, 2024
Hi Joe, Thank you for taking the time to share your feedback with us. We're sorry to hear that you were not satisfied with the quality of your fixtures and that you experienced issues with your refund. To assist you further, could you please provide your order number? This will help us look into your specific situation and address any concerns you may have regarding our return policy. We appreciate your input and are committed to making things right. Best regards, Residence Supply
Report
Al
Oct 7, 2024
Nothing Like the product shown
Nothing Like the product shown. This is a scam website to sell cheap stuff and then when you go to return they take 50%. Buyer beware!
Response from Residence SupplyOct 11, 2024
Hi there, Thank you for sharing your experience. We’re sorry to hear that the product did not meet your expectations. We take feedback seriously and are committed to resolving any issues our customers may have. If you could provide your order number, we would be happy to look into your situation further and clarify our return policy. Our goal is to ensure a satisfactory experience for all our customers. Thank you for your understanding, and we hope to hear from you soon. Best regards, Residence Supply
Report
Jared D.
Oct 7, 2024
The product is a conversation starter…
The product is a conversation starter for anyone that comes in to our home AND the customer service team is very responsive.
Response from Residence SupplyOct 9, 2024
Hello Jared, Thank you so much for your fantastic feedback! We're thrilled to hear that our product is sparking conversations in your home—what a wonderful compliment! We’re also glad to know that our customer service team met your expectations. We strive to provide prompt and helpful support, and it’s rewarding to hear that we made a positive impression. If you ever need assistance or have more questions, please don’t hesitate to reach out. We’re here for you! Warm regards, Residence Supply
Report