Rentalcars.comReviews of renatlcars.com

Everything been charged for preexisting scratches Total robbing thieves don't use them please they don't care about costumers

They say there are no hidden taxes, but charged my credit card more then the provided invoice by Europcar. I asked rentalcars.com to refund the difference, they refused and said something about better prices they get from different providers, because they are big and work with mos of the rental car companies in the world. I asked to send me any document accounting for the money they took, had no response. Will rent a car directly from a car rental company next time.

Robbing bas...ds, say away from only booked a car tried to cancel 5 mins later and was charged for 3 days rental.. useless and then takes a week to get your money back

My first and last time to use this company. Booking was all OK and quite easy, I selected my Car Company Goldcar). When I arrived at airport to go on Holiday my flight was delayed for three hours. I contacted their help line through website Chat ( I have a printed version of this conversation) and was told that if I arrived 39 mins late my booking would be cancelled and would loose my car with no refund. The agent told me that she would bend the rules and see if she could get me a full refund (which she dis and was in my bank three days later). I asked if I could book same company again but was too;dto go on website and rebook. Which I did but directly with Hertz. When I arrived at my destination and went to Goldcar and told then what had happened, they informed me that all I was told was complete rubbish. They hold the car fir 6 hours and even when the office closes at 01.00 if the flight has landed someone would wait. So I had all this anxiety and had to book a new car at a higher price for nothing. Goldcar told me that dealing with Rentalcar.com is very poor and many many people are let down. Please do nit use them, use a more trustful company. Paul

As with so many others, on arrival to pick up my car i was told it was released to someone else (despite my checking in to pick this car up) and not only did i have no car, but they charged for a full weeks rental over £300. The worst company imaginable, a criminal operation that MUST BE AVOIDED. Please book your car with reputable car hire company, anyone but Rental Cars to avoid the losses of myself and clearly so many others.

I work for this company, the worst experience in my life. Scram people is their mission. They earn more with their cancellation policy then with the renting commissions . Stay away from them.

Legal thieves they charged ne full price and then the cancelled my trip and they didnt refund my money

This company has ripped me off over £375 on deposits & left me with no car & no chance of a deposit refund. This is absolutely disgusting. The company the partnered with was DASH in Miami Airport & now I am stuck here with no car. I trusted Rentalcars.com purely because of Booking.com which I use all the time. I am ashamed and left in the dark in the middle of Miami with no where to go. Yet they are offering me a spare car at $2000 if I want it. Absolutely disgusting behaviour