Reframe: Drink Less & ThriveReframe is the World's #1 Alcohol Reduction Platform and it is built on a promise: We won't just help you create healthier drinking habits, we will help you THRIVE. We brought together the world's leading experts in alcohol reduction, nutrition, fitness, and wellness to create the revolutionary Reframe app that has helped tens of thousands of people around the world unlock the very best version of themselves.
Reframe: Drink Less & Thrive (reframeapp.com) has 184 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
184 approved reviews, newest moderated first
Consumer
The app is really working well for me. Before signing up I thought about what I needed and what my expectations were and reviewed my options. I chose reframe and finding it really helpful. The daily tasks are quick useful reminders to help achieve my goals and the meetings a really helpful reminder that I am not doing this alone.
Sean
Total waste of time and $ and offered nothing useful. People sign up for these things because they really need help & this does the opposite.
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re sorry to hear this was your experience and appreciate you sharing your perspective. We understand people come to Reframe looking for meaningful support, and we’re disappointed to hear it didn’t meet your needs. If there’s anything we can help with or you’d like to share more feedback, please contact [email protected]. - Reframe Customer Support
Juliane T.
Absolute scam!!!!! I cancelled the subscription the day before the trial period ended and was still charged the full yearly fee! They completely stopped replying to my emails, I had to file a complaint with Google Play. Unethical business practices, steer clear, they will steal your money!!
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re really sorry to hear this and understand why you’re upset. Being charged after cancelling within a trial isn’t acceptable, and our support should never go silent. Please contact [email protected] with your account details so we can assist further. - Reframe Customer Support
Lauren T.
Do not dwpnload this!! Had numerous amounts of transactions without permission being took
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re really sorry to hear this and understand how alarming unauthorized charges can be. This isn’t the experience we want for our users. Please contact [email protected] with your account and transaction details so we can investigate what happened and help resolve this as quickly as possible. - Reframe Customer Support
Marta
It is not exactly fair that in order to write an anonymous review on trustpilot you need to change your whole username on your account and it still may not appear as exactly anonymous, which I suspect is the reason for the shockingly low number of positive reviews for Reframe. This is an app for moderating or quitting alcohol so a lot of people who use it prefer to remain anonymous. I’ve had only positive experience with the app, i cannot believe the value you get for the money you pay, there are so many resources available including live meditations and meetings, even on holidays. All coaches I have encountered are non- judgmental, knowledgeable, compassionate, professional and dedicated. I have tried numerous other methods available and only reframe helped me achieve my goals. I think the format of the app is great and it really works.
steve S.
Not recommended at all, bogus claims and questionable ethics.
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re sorry to hear you feel this way and appreciate you sharing your feedback. We take concerns about our claims and ethics seriously and are always working to improve transparency and trust. If you’re open to discussing your experience further, please contact [email protected]. - Reframe Customer Support
Dynamic P.
Like many others here I signed up for the free trial, realised it wasn't what I was looking for and cancelled immediately. I realized a few days later they had charged me for the full year. I've sent countless emails to which they reply that the refund has been processed their end. It's been over a month and I've yet to get my money back. This is a disgusting scam. Stay away.
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re really sorry this has been your experience and understand how frustrating it is to be waiting this long for a refund. That’s not acceptable, and we take this seriously. If you haven’t already, please contact [email protected] with your account details and refund confirmation so we can follow up and help resolve this as quickly as possible. - Reframe Customer Support
Louise V.
Disgusted at the way they accepted I’d subscribed in error, claimed they were referring my case to the team’ now seem to have blocked me and won’t respond to any of my emails trying to chase up. Robbers!!
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re really sorry this has been your experience and understand why you’re frustrated. Being told a case is under review and then not receiving updates isn’t acceptable. We don’t block customers from support, and we’d like to look into this. Please contact [email protected] with your account details so we can follow up and assist. - Reframe Customer Support