Dave
Love Reframe!
it is by far the most comprehensive platform there is and having real human coaches is so incredibly helpful. Love it. Love it. Love it.

Reframe is the World's #1 Alcohol Reduction Platform and it is built on a promise: We won't just help you create healthier drinking habits, we will help you THRIVE. We brought together the world's leading experts in alcohol reduction, nutrition, fitness, and wellness to create the revolutionary Reframe app that has helped tens of thousands of people around the world unlock the very best version of themselves.
Reframe: Drink Less & Thrive (reframeapp.com) has 184 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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184 approved reviews, newest moderated first
Dave
it is by far the most comprehensive platform there is and having real human coaches is so incredibly helpful. Love it. Love it. Love it.
anisha A.
I’ve been using Reframe for 5 months now and it’s really helping me. The daily tasks keep me focused, and working with a coach has made a big difference. I do 3 sessions a month, and my coach keeps me accountable. I feel like I actually have a safe space and someone wants to see me grow. So far I’m really liking the app
TV
SCAM SCAM SCAM They steal your money after canceling within the free cancellation window. AVOID AT ALL COSTS.
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re sorry to hear this and understand how upsetting it feels. We don’t intend to charge users who cancel within the free trial, and we take claims like this very seriously. Please contact [email protected] with your account details so we can review what happened and resolve this appropriately. - Reframe Customer Support
Ciara F.
It's a great starting point.You can log your drinks from week to week and compare and this is a reality check. It also has little quotes and mottos and these are very inspiring and encouraging. I only used a for a few weeks because I needed something face to face but I found it really good
Rosamond C.
I am being robbed by this app. No way to cancel it. A disgrace and no help at all.
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re really sorry you’re feeling this way - that’s not the experience we want anyone to have. There is a way to cancel, and our team can help stop any further charges. Please contact [email protected] with your account details so we can assist and resolve this as quickly as possible. - Reframe Customer Support
Tony N.
A pity I cannot award no stars. Just took my money £39.99 and no plan provided despite several attempts by me. DO NOT TOUCH WITH A BARGE POLE!
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re really sorry to hear this and understand how frustrating that must be. You should never be charged without receiving access to the plan. Please contact [email protected] with your account details and payment information so we can investigate and work to resolve this for you as quickly as possible. - Reframe Customer Support
Shimon K.
Several Trustpilot reviewers report unwanted subscription renewals and difficulty cancelling. Some describe charges they didn’t authorise as unethical or deceptive - I have similar experience. I regret signing up. I should’ve check the reviews first.
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re sorry to hear this and appreciate you sharing your concerns. We understand how disappointing this experience can be, and we take feedback about renewals and cancellations seriously. If you’ve had a similar issue, please contact [email protected] with your account details so we can review what happened and assist further. - Reframe Customer Support
Roxanne P P.
Reframe is just another scam. I signed up for one month, thinking I would try it, and then they charged me for a year. Apple support says I’m not eligible for a refund. Guess I can kiss $100 goodbye. Another website that just wants your money.
Response from Reframe: Drink Less & ThriveJan 23, 2026
We’re really sorry to hear about this experience and understand how upsetting that feels. We don’t intend for anyone to be charged for a plan they didn’t mean to select. App Store subscriptions and refunds are handled by Apple, but we’d still like to review this with you. Please contact [email protected] with your details. - Reframe Customer Support