customer
I signed up for a $4.99 month to try…
Initially had some difficulty with communication, but Reframe corrected the problem once it was brought to their attention.
Response from Reframe: Drink Less & ThriveOct 5, 2026
We’re very sorry to hear about your experience, especially after you had already reached out to request a refund and felt that your concern was not being addressed. We’d like the opportunity to review your case, including the $4.99 offer, the annual charge, and your previous conversations with our Support team. Please contact our Support team again and reference this review so we can identify your case and look into your refund request directly. We appreciate you bringing this to our attention and apologize for the frustration and lack of communication you experienced.



