PRIMALSYour one-stop shop to live toxin-free! Everything you need to make your daily routine toxin non-toxic including plastic-free toothbrushes, fluoride-free toothpaste, filtered showerheads & more!We also offer a customer satisfaction guarantee, phone calling support 7 days a week 9 AM - 5 PM EST and 24/7 email customer support! If you ever have an issue with your order, not to worry - simply reach out to us and we will make it right, fast!
PRIMALS (primals.shop) has 266 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jeremy O.
Ordered almost 2 months ago still havnt recived. So annoying !!!!
Response from PRIMALSOct 16, 2026
We understand how frustrating it is to wait so long for your order, and we’d like the opportunity to help. Please reach out to our Customer Service team, available 24/7, so we can take a closer look at your package and help resolve this for you.
William B.
What I first noticed was that it only took a week to go from Hawaii to Florida, which was nice because just before I ordered I had ordered something that had to come from California and it took over 2 weeks. I bought the package that included free items. I love how the shampoo and body wash work and smell. I hadn't used the chewable toothpaste tablets before but they are a nice change from paste. And to complete the order I am really like the boars hair electric toothbrush heads. It feels better and brushes the tongue better. I have used a spinning toothbrush for years and do like the switch to sonic. Bottom line? Yes Buy Primals
Response from PRIMALSOct 18, 2026
Your recommendation made our day! We’re thrilled that your order arrived quickly and that you’re enjoying so many PRIMALS products, from the shampoo and body wash to the toothpaste tablets and boar bristle electric toothbrush heads. It’s especially great to hear that you’re loving the switch to sonic brushing and the natural bristles. Thank you for your enthusiastic support and for recommending PRIMALS!
Kbalza
Quick shipping and so far happy with my toothbrush
Response from PRIMALSOct 18, 2026
Great to hear your toothbrush arrived quickly and that you’re happy with it so far! We appreciate you choosing PRIMALS and hope you continue enjoying your new toothbrush. Thank you for your support!
peter
Reading the reviews and the process on producing the electric tooth brushes that are safer and healthier for consumer use. I am very happy so far with the product and my only wish is that I could have gotten horse hair brushes vs. pig hair.
Response from PRIMALSOct 18, 2026
We’re happy to hear you’re enjoying your PRIMALS electric toothbrush and appreciate the care you put into choosing products that align with your values. We understand your preference for horse bristles, and we’re glad we offer horse bristle brush heads as an alternative to boar bristles. Thank you for your support and for being part of the PRIMALS community!
Donna L.
I got what was promised and in a timely fashion. And the boar bristles actually feel better than the plastic
Response from PRIMALSOct 18, 2026
We’re glad your order arrived on time and that you’re enjoying the feel of our boar bristle brush heads! Offering effective oral care with natural materials is what PRIMALS is all about. We appreciate you sharing your experience and supporting our mission!
Sami S.
I’m very pleased and noticed an immediate difference compared to my sonic care very expensive brush heads. I’ve been using the horse heads, no horse taste.
Response from PRIMALSOct 18, 2026
We’re delighted to hear you noticed a difference right away with our horse bristle brush heads! It’s great to know they’re working well for you and offering a natural alternative to conventional brush heads. Thank you for giving PRIMALS a try and sharing your experience!
William G.
I accidentally ordered an additional Item, and after sending an email requesting a refund, I received a reply with my refund within a few hours. Fantastic customer service, thank you again Lauryn! Very excited for my new toothbrush to arrive.
Response from PRIMALSOct 15, 2026
We’re happy Lauryn could help resolve this so quickly! Providing a smooth and hassle-free customer experience is important to us, and we’re glad everything worked out. We hope you love your new PRIMALS toothbrush when it arrives. Thank you for your kind words and support!
SHERRY K.
Absolutely LOVE this company, everything about it! The products are wonderful and the customer service is phenomenal!! I use MANY of the products and highly recommend them all!
Response from PRIMALSOct 15, 2026
Your support truly means the world to us! We’re delighted that you love so many PRIMALS products and have had such a positive experience with our customer service. Thank you for recommending us and being part of the PRIMALS community!
