PRIMALSReviews of primals.shop

Response from PRIMALSSep 21, 2026

We truly appreciate your thoughtful words, Jonah, and your support for our mission to create more natural alternatives. It means a lot to have you along for the journey. Our Customer Service is open 24 Hours.

Response from PRIMALSSep 21, 2026

We’re so happy to hear you’re loving your new boar bristle toothbrush and enjoying that cleaner feeling! We truly appreciate your support and are grateful to have you as part of the PRIMALS community. Our Customer Service is open 24 Hours.

Response from PRIMALSSep 21, 2026

We truly appreciate your wonderful feedback and kind words! We’re so glad to hear that you’re happy with the quality of our products and that our customer service was able to quickly resolve your subscription issue. Providing a personalized and genuine customer experience is very important to us, so it means a lot to know that you felt taken care of. Thank you for being part of the PRIMALS family! Our Customer Service is open 24 Hours.

Response from PRIMALSSep 21, 2026

We truly appreciate you sharing such detailed feedback! We’re so glad to hear that you’re enjoying the comfort, breathability, and durability of our boxer briefs, and that you had a smooth ordering experience. It’s also wonderful to know Lauryn was able to assist with your order update and get things moving for you. Thank you for your trust, support, and recommendation of PRIMALS! Our Customer Service is open 24 Hours.

Response from PRIMALSSep 21, 2026

We truly appreciate your wonderful feedback! We’re so glad you’ve had great experiences with both our products and customer service. It’s especially great to hear that you’ve compared our Toothpaste Tablets with other brands and found the PRIMALS flavor to be your favorite. Thank you for your support and for recommending us to others! Our Customer Service is open 24 Hours.

Response from PRIMALSSep 21, 2026

We truly appreciate you taking the time to share this thoughtful feedback! It means a lot to hear that our customer support team was responsive and helpful, especially coming from someone who works in customer support themselves. While we’re sorry the product wasn’t exactly what you were looking for, we’re glad our team was able to take good care of you. Thank you for giving PRIMALS a try! Our Customer Service is open 24 Hours.

Response from PRIMALSSep 21, 2026

We really appreciate your kind words! We’re so happy to hear that you’re enjoying our products. Thank you for your support and for choosing PRIMALS! Our Customer Service is open 24 Hours.

Response from PRIMALSSep 21, 2026

Thank you for taking the time to share this. Both subscription and one-time purchase options are shown on the product page before anything is added to the cart, so customers can choose whichever suits them. Whichever option is selected is also stated on the invoice along with the renewal frequency, and in the order confirmation email. Cancelling is straightforward and can be done anytime through the customer portal, or by reaching out to us directly. Our customer service is available 24/7. Please email us at [email protected] and we'll get this sorted for you right away.