PRIMALSYour one-stop shop to live toxin-free! Everything you need to make your daily routine toxin non-toxic including plastic-free toothbrushes, fluoride-free toothpaste, filtered showerheads & more!We also offer a customer satisfaction guarantee, phone calling support 7 days a week 9 AM - 5 PM EST and 24/7 email customer support! If you ever have an issue with your order, not to worry - simply reach out to us and we will make it right, fast!
PRIMALS (primals.shop) has 266 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Michelle
Been using the shampoo and conditioner for a couple of weeks now and noticing a big difference in my hair. I got curly hair and I got more volume than with any other products. Love it!!!
Response from PRIMALSSep 26, 2026
So glad the shampoo and conditioner are working out, and more volume in the curls is a great sign. Thanks for being with us :)
FA
I wish this toothbrush was created years ago!!!!I’m beyond grateful to the owner for her insight into oral health. Customer care is exceptional. I highly recommend this company.💚
Response from PRIMALSSep 26, 2026
We’re so happy to hear how much you’re enjoying your PRIMALS toothbrush! We truly appreciate your kind words about our products and Customer Service, and we’re grateful for your recommendation.
Zach
Love what Primals is doing! No other company is offering products as healthy and safe as Primals. It’s a great feeling knowing I’m not absorbing any microplastics or large amounts of radiation while brushing my teeth, and I can’t say that’d be possible with other companies. And plus the owner of the company has been very responsive to my emails and has taken care of any problems or questions I needed resolved.
Response from PRIMALSSep 26, 2026
We’re incredibly grateful for your thoughtful review and support of what PRIMALS is building! We’re especially glad to hear you’ve had such a positive experience with our team and that your questions and concerns were handled promptly. We truly appreciate your trust and support.
Jeff T.
Purchased the filtered showerhead, which seems to be doing an amazing job so far, only been about 2 1/2 weeks, but I feel like it is doing its job. My scalp does not itch nearly as much as it did before and my skin feels cleaner. I would totally recommend any of these products. Hopefully this will help decalcify my Pineal gland.
Response from PRIMALSSep 26, 2026
We’re so glad to hear you’re enjoying the filtered showerhead and noticing a positive difference in your shower routine! We truly appreciate you sharing your experience and recommendation.
Hélène R.
Great service and products!
Response from PRIMALSSep 26, 2026
I'm delighted to hear you’re happy with both our products and service! We sincerely appreciate your support and kind words.
Teresa H.
My problem was dealt with on the same day I contacted Lauryn with customer service. I followed her troubleshooting instructions and she handled my problem promptly and professionally. I’m very appreciative and pleased with my experience.
Response from PRIMALSSep 24, 2026
We’re so glad Lauryn was able to resolve your issue promptly and professionally! We truly appreciate your kind words and are happy you had such a positive experience with our Customer Service team.
Tyler B.
Love these toothbrushes, I kept hearing about them and thought I’d give them a try. The only one I will be using from now on. Would highly recommend and their customer service is top tier. I had a question and they got back to me instantly!
Response from PRIMALSSep 24, 2026
Thanks for this! "The only one I'll be using" is about the best thing we could read. Enjoy them!
Connor S.
I had an issue with an order, and customer service was quick to fix the problem I was having. I'm grateful for Primals because they are clearly a company that cares about their customers. I will be continuing to purchase from Primals in the future because they set the bar for good quality, health products and great customer service!
Response from PRIMALSSep 24, 2026
Thanks so much for this! Things go wrong from time to time, and how quickly they get fixed matters more than anything, so it's great to hear we got there for you. Really glad you'll be sticking with us :)
