Pool Supply UnlimitedPool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have...
Pool Supply Unlimited (poolsupplyunlimited.com) has 398 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Garden & Landscaping · Sun Valley, California
Excellent
Garden & Landscaping · Lake Forest, California
Excellent
Garden & Landscaping · La Mirada, California
Excellent
Garden & Landscaping · Mill Valley, California
Great
398 approved reviews, newest moderated first
Bon
It was easy to order. Shipment came fine. The product was new to us. Product was easy to maneuver in pool. The verdict is still out on the product itself. There were pluses and minuses on the product.
Response from Pool Supply UnlimitedAug 4, 2023
Thank you for the review! We are so glad you were able to easily order what you needed! If you have any questions please contact our customer service team.
Craig B.
Ordered an o-ring and never was informed of a delivery date. I tried to call the customer service number they listed and no answer (left message with my phone number), but no call back. I then sent an email with online receipt and asked them to cancel the order. This all happened within 2 hours of the online purchase. Two days have passed and no contact by phone or email. Worst company I've ordered through hands down. You've been warned.
Response from Pool Supply UnlimitedJul 31, 2023
Hi Craig, We are very sorry for inconvenience this has caused. You ordered you O-ring and did not give us a chance to process through our system. Once it was processed you would have received an email letting you know when the delivery date was. You order was cancelled within the two hours of purchase, and we did send an email to keep you updated, sometimes our emails unfortunately go to customers spam folders. We are sorry we could not help you get what you needed at this time; we hope you have a great rest of your summer.
Richard E.
After several days of frustrating searching for a replacement for an now obsolete product I found what I needed on your website. You have the parts in stock. Thanks!
Response from Pool Supply UnlimitedJul 28, 2023
Thank you for the review, If you have any questions in the future please ask our customer service team!
karen
Can't believe I waited so long to take the plunge; Why didn't I do it sooner! Well worth it!
Response from Pool Supply UnlimitedJul 28, 2023
Thank you for the review! We hope you have a wonderful rest of your summer!
Roland
Fast, reliable. I got it exactly the day she said on the phone. She was able to find the parts I needed with no problems and get everything ordered quickly and without any issues.
Response from Pool Supply UnlimitedJul 26, 2023
Thank you for your review! We are so happy to hear you were able to get everything you needed with the help of our customer service team, have a great rest of your summer!
Luis S.
GREAT price and customer service Received my pool light really fast and was a perfect match replacement for my broken pull light. Got extended warranty on it so I should have no worries for the next few years. So far works excellent. Very happy with product
Response from Pool Supply UnlimitedJul 26, 2023
Thank you for you review! We are so happy to hear you got the light you needed quickly and at a great price. If you have any questions in the future please let us know!
Luis M.
Pool Supply Unlimited has great quality equipment at an incredible price and fast service.
Response from Pool Supply UnlimitedJul 24, 2023
Thank you for your review! Have a great rest of your summer!
Dennis
i was glad you had this part. the price was in reason. the shipping charge was high. it did not tell me how it was being shipped and when i would receive it.
Response from Pool Supply UnlimitedJul 20, 2023
Hi Dennis, Due to the limited information I cannot give you that information but once your order is processed you will receive an email with updated information.