Paul E.
You guys had the part no one else had…
You guys had the part no one else had for my old PAC filter. You got it to me quickly too!

Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have...
Pool Supply Unlimited (poolsupplyunlimited.com) has 398 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Garden & Landscaping · Sun Valley, California
Excellent

Garden & Landscaping · Lake Forest, California
Excellent

Garden & Landscaping · La Mirada, California
Excellent

Garden & Landscaping · Mill Valley, California
Great
398 approved reviews, newest moderated first
Paul E.
You guys had the part no one else had for my old PAC filter. You got it to me quickly too!
G R.
Item did not work as advertised. I tried several times and was extremely disappointed. Contacted PoolSupplyUnlimited and apparently a product not performing as advertised doesn’t qualify for a return or refund. This was an expensive product, don’t waste your money or time with it or this company.
Daniela W.
Bought a Volt FX-8Li and extended the warranty to 3 years. After 2,5 years the pool vacuum cleaner didn't turn on any more. New price was 279 USD, Warranty 54.99. After filing a claim, the claim was denied. Reason: Use over the years. That is not acceptable. Why did I pay for warranty if it gets denied ?! Never again I will buy something there!
Christian L.
The product was what I needed. Met the description and arrived within the expect time
Ken
Ordered part online (R172321 #320 Body Only (New)) and the online pictures and descriptions matched the item I was replacing. The item I received did not match and did not have the threaded holes in the upper and lower portion for the water supply connection. After calling and providing pictures the company sent an RMA but I would be charged for original shipping, return shipping and a restocking fee.
CF
Updating my review. I received replacement part after expressing my disappointment about defective part and difficulty of getting response in my previous review here. Thank you for responding and corrected the problem
Response from Pool Supply UnlimitedOct 6, 2026
We’re sorry you received a defective part and had difficulty reaching our team. We understand your frustration and apologize for the delay in communication. Since your review, we’ve assisted you and replaced the items. Thank you for giving us the opportunity to make things right.
Mountain S.
The issue is that on the site it showed the board in stock, but after ordered, took many weeks. Ordered on 6/11 and got tracking on 6/30, didn't arrive until 7/9
Response from Pool Supply UnlimitedSep 15, 2026
We’re very sorry for the delay with your order. Items currently in stock are specifically labeled “In Stock” on our website. This item had to be specially ordered from the manufacturer, and an email explaining its special-order status and expected lead time should have been sent shortly after your order was placed. We apologize for any confusion and understand how frustrating the extended wait must have been.
customer
Everything was fine. The unit is different than my last one. The first one had in the front that you could see the water and when it was cloudy or needed cleaning. This one was totally enclosed couldn’t see anything. I like the unit that you could see and he water etc.
Response from Pool Supply UnlimitedSep 11, 2026
Thank you for your feedback! We’re glad everything went smoothly with your order. We understand why you preferred the previous unit’s clear housing, which made it easier to see the water and know when cleaning was needed. We appreciate you sharing your experience and hope the new unit works well for you!