Pool Supply UnlimitedReviews of poolsupplyunlimited.com

Response from Pool Supply UnlimitedOct 6, 2026

We’re sorry you received a defective part and had difficulty reaching our team. We understand your frustration and apologize for the delay in communication. Since your review, we’ve assisted you and replaced the items. Thank you for giving us the opportunity to make things right.

Response from Pool Supply UnlimitedSep 11, 2026

Thank you for your feedback! We’re glad everything went smoothly with your order. We understand why you preferred the previous unit’s clear housing, which made it easier to see the water and know when cleaning was needed. We appreciate you sharing your experience and hope the new unit works well for you!

Response from Pool Supply UnlimitedJul 20, 2026

Thank you for your review and recommendation! We are glad to hear your order arrived safely and within a reasonable amount of time. We truly appreciate your support and look forward to serving you again in the future.

Response from Pool Supply UnlimitedJan 26, 2026

Thank you for the 4-star review! We’re so glad to hear our customer service team was helpful and took the time to clearly explain shipping costs and delivery details. We truly appreciate you choosing Pool Supply Unlimited and are always here if you have any other questions or need assistance in the future.

Response from Pool Supply UnlimitedJan 5, 2026

Thank you for the review and for giving us the chance to make things right when that first shipment went missing. We are glad the replacement arrived quickly and that the OEM parts worked out for you. We appreciate your business and look forward to helping again. And we love knowing your pool is not going anywhere.

Response from Pool Supply UnlimitedSep 16, 2025

Thank you for your review! We’re happy to hear you were pleased with both the pricing and service. We’ll keep striving to earn that fifth star next time!

Response from Pool Supply UnlimitedSep 16, 2025

Thank you for sharing your experience and for your honest feedback. We’re glad to know the part met your expectations and was a good value, but we’re sorry for the delay and lack of upfront communication about it. We’ll continue working on improving our order updates so your next experience with us is even better.

Response from Pool Supply UnlimitedApr 3, 2025

Thank you for your order and for taking the time to share your experience. We're glad to hear you received your pool filter and that our second representative was able to assist you, but we sincerely apologize for the challenges you faced while ordering. Your feedback about our website and customer service is invaluable, and we will be looking into these issues to ensure a smoother experience in the future. If there’s anything else we can do for you, please don’t hesitate to reach out. We appreciate your business and the opportunity to improve!