PlungeReviews of plunge.com

Response from PlungeSep 6, 2025

Hi Sweathouz team, We are so honored to be able to work alongside you all as we both grow together. With our amazing product and your beautiful facilities, we are able to allow users who don't own a cold plunge to be able to enjoy the benefits of cold plunging and contrast therapy as if it was in their own space. We are so stoked for what we have upcoming with you all in Naperville, and Sweathouz facilities across the country! Thanks again, team! - Plunge Customer Support

Response from PlungeSep 6, 2025

Hi Mike, Oh how wonderful to hear! Both immediate and gradual impacts can be found once cold plunging routines start and we are elated to hear that both you and your wife are experiencing those benefits first hand. We hope with another 4 months, your wife will be noticing the 'more energy and less pain' as other improvements for her, as well! Thanks so much for the kind words and happy plunging! - Plunge Customer Support

Response from PlungeSep 6, 2025

Hi Andrew, I am sorry to hear your unit arrived in less than perfect condition! This is something we take very seriously and would want to get resolved for you immediately. If yet to have done so, please reach out to [email protected] so we may get this rectified for you. Thank you so much for making us aware of this so we re able to correct this for you. - Plunge Customer Support

Response from PlungeSep 6, 2025

Hi Stephen, What a beautifully articulated response! The benefits of a daily cold plunge truly are amazing and we love that you do it few times a day! The contrast therapy addition takes it to another level and we cannot endorse this enough! We want to make cold plunging as routine as someones daily cup of coffee, and you mentioning how the purchase of your plunge has truly impacted your quality of life is our mission personified. Thanks again for being an amazing plunge customer and here's to your continued health journey with Plunge being here to support along the way! - Plunge Customer Support

Response from PlungeSep 3, 2025

Hi there, Wow!! Such a wonderful review! Our CS team works diligently to assist each and every customer with empathy and kindness and get whatever question answered or issue resolved as quickly as possible. As we grow as a company, we look forward to continue to do so and provide the incredible customer service that was so impactful for you. Appreciate your kindness once again! - Plunge Customer Support

Response from PlungeSep 3, 2025

Hi there, We are so happy to hear you are enjoying your clean, convenient and cold plunges! As the leader in the Cold Plunging space we are proud of our ability to provide this experience for any customer that is able to enjoy one in their home or business. We look forward to continuing to provide you with that great return on your investment! Thanks again. - Plunge Customer Support

Response from PlungeSep 3, 2025

Hi Michael, Appreciate your review. We are sorry that your experience has not been the seamless one we would hope for you. I do see your open support ticket with us at this time and one of our agents assisting you in getting your issue assessed and resolved. We completely understand regarding this process that it can sometimes be exhaustive for us to properly assess and get a resolution for you. We will be sure our team is aware you are still in need of assistance in getting your issue resolved, Michael. We appreciate your feedback and assure you we will get this resolved for you and work to take your feedback and improve where possible. - Plunge Customer Support

Response from PlungeSep 3, 2025

Hi Jon, How cool! We absolutely love hearing about our customer's routines and are stoked to hear that the full body in the morning, and different areas throughout the day works so well for you! Please feel free to share this input on our website reviewal area also and spread the targeted approach you use! Thanks again, Jon. -Sean