PlungeReviews of plunge.com

UPDATE — September 21, 2026: I am pleased to report that Plunge has now completed the resolution described above. The V1 Gen 2 Pro Cold Retrofit Kit arrived on September 14, and Plunge arranged for a technician to install the new system. The installation has been completed successfully. I used the newly retrofitted Plunge this morning, September 21, and everything is working great. After approximately two months without a functioning Plunge, it was wonderful to be able to use it again. After the difficulties described in my original review, I believe it is equally important to give Plunge credit when the company follows through. Plunge ultimately provided a meaningful resolution by upgrading my existing system to the Gen 2 Pro configuration and arranging professional installation. I especially appreciate Kevin and the Plunge Repairs/Support team for their assistance in bringing this matter to a successful conclusion. The long-term reliability of the Gen 2 Pro system will be determined with continued use, but as of today, the system is operating properly and my first experience with the retrofit was excellent. I said in my original review that if Plunge completed the resolution as represented, I would gladly update my review to reflect that. They have now done so, and I am pleased to keep that commitment.

Small warehouse building with no windows with only fake plants. Small sauna and 4 cold plunge tanks. Considering the price I think it would be beneficial to replace all the plastic plants with real plants, to bring some outside to the inside, especially since there are no windows inside. I also got quite sick after. I think it was from accidentally inhaling/swallowing the cold water in the cold plunge. it must have been infected with something from someone before. And didn't seem like they change the water between guests as it was quite dirty with stuff floating in the water even before I went in the first time.

I am surprised how poorly insulated the Plunge is. I would have expected the undersides to be sprayed with insulating foam. The tub uses a ton of energy and produces a lot if heat within our spa space. Should have considered a unit with remote compressor vs integrated.

I love my Plunge All-In!! Unfortunately, it has broken twice. Customer service was excellent and Plunge made it good. But a premium product at such a high price point should have more quality control. Nonetheless, it makes cold-plunging so convenient that I continue to recommend Plunge. If it hadn't broken twice, I would have gladly given 5 stars.

Delivery process has been confusing. App is not very helpful. Excited for the cold plunge. Can you confirm when it’s being delivered?

I was quoted one rate and not 24 hours later was told to could no longer provide the same promo. The shipping seem like it’s taking quite a bit and there haven’t been any updates. Still looking forward to receiving my plunge but it hasn’t been delivered yet.

Not that great I don’t like that I can’t just call and I have to wait a few days for an appointment especially when it’s an expensive piece of equipment. I still don’t know how to set it up and can’t seem to find instructions

everyone on the Plunge side of things was great. The delivery/logistics and the communication associated with that aspect of the purchase was horrible.