PlungeReviews of plunge.com

I’ve had my Plunge Gen 1 for several years, and yes, I purchased the extended warranty—which has saved the day more than once. Over the years, Plunge has replaced the light, pump, and temperature probe. Most recently, the chiller failed, and they are replacing the chiller, pump, and converter. At this point, I’m basically getting a new Plunge, minus the tub! The customer service has been amazing. The Plunge team even worked directly with the warranty company to secure all the necessary approvals. I love my Plunge and use it every day. I was tempted to purchase an all-in-one unit from another brand, but I decided not to test my luck. Plunge has been good to me, so I’m remaining a loyal customer—even though I really wanted an all-in-one model. I still have two years remaining on my extended warranty, and hopefully I won’t need to use it again. But based on my experience, purchasing the extended warranty was absolutely worth it.

After dealing with a lost part from FedEx, Plunge promptly sent me a new one, I just told them I’d send the original back if it ever showed. Been a customer since 2023, I plunge everyday, and at age 52 I tell everyone I know it reverses aging. If you haven’t purchased a Plunge, I highly recommend doing so!!!

Plunge support was top notch. They fixed my issue, honored their warranty, and always responded to me. Appreciate them and glad I got my ice bath from plunge. Special thanks to Brian and Kevin who had to put up with me! Stay Chilly!

I use my plunge pod with Standard XL Chiller almost everyday. It really helps with recovery after a tough Crossfit workout. The Pod works great for me as I like to step into the cold water at first rather than laying down. I'm tall and this configuration works great. I also really enjoy the app integration and the customer service and responsiveness from the company has been great.

Great product that has had a significant positive impact on my overall health. Great app support and customer service. Thanks, Plunge Team!

Well I did have some early challenges with my POD chiller. However, Ron from Plunge jumped in to help. His customer service and communication where top notch! He helped my get everything taken care of right away. I'm grateful that companies like Plunge pick up the phone and take care of their customers.

When I was looking to buy a plunge, I deliberated long and hard before making a purchase. There is almost too much information out there, as well as opinion on the matter, which made it even more confusing to commit to one product. There are also insane price disparities between products. From the first time I saw The Plunge, I wanted it. It was quite the financial obligation for me personally, but it was always the one I came back to. I finally committed to the purchase, signing up for three year payment plan with no interest. That’s only way I could pull it off. Two years later it’s one of the best decision I have ever made. I use it daily, and it’s easy to maintenance and keep clean. I have used many friends varying cold plunge setups and none are as nice, and none get as cold as this one. Plunge support has helped me anytime I’ve had an issue and I am so glad it’s the one I purchased.

Our new mini sauna looks beautiful and the customer service is excellent. The customer service has been prompt and very helpful, working with us to navigate a tricky delivery in NYC. We can't wait to try our hot sauna and cold plunge and know it will be great!