D. O.
Hard to communicate with. Order was short.
Order was short because they didn't have what I ordered. You can't speak to them on the phone (even though they have a # for order issues). They still speak of Covid protocols on the phone and on website. Emailing them back and forth for weeks (response usually within a day). Never got that type of fish I ordered. I opted for another Congo Tetra. They sent a little bitty fish. USP slow boat. Took 3 days. It was alive (amazing).
Response from Pet Zone Tropical FishSep 22, 2024
Hi DO. Our apologies on your experience. Glad it worked out and you got your fish. We strive for customer service and appreciate your feedback and review!


