Fabian M.
Thank you
Thank you! U guys are awesome people.
Online Tropical Fish Store & Pet Shop serving the San Diego area. We specialize in Aquascaping, Flowerhorns, Arowana, Cichlids, Rare Plecos, Discus & many other rare & exotic Tropical Fishes from all around the world! We also carry a huge variety of f...
Pet Zone Tropical Fish (petzonesd.com) has 884 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Fabian M.
Thank you! U guys are awesome people.
Jake R.
Placed an order online, all the items were said to be in stock. 3 days later got an email that they are not in stock. I would not have ordered them if they weren’t in stock. This is the second time that this has happened to me with this website. And now I have sent multiple emails to cancel the order and haven’t gotten a response back yet after 2 days.
Response from Pet Zone Tropical FishSep 13, 2019
Jake, thank you for your review. There are occasionally issues with the order and our team indeed does try to reach out via phone and email. If we cannot successfully reach a customer via phone, we typically wait for a response (we leave voicemails and/or wait for a phone call back or email reply). We definitely would not intentionally keep people waiting and keep their money as this business is our livelihood and we are passionate just as you and other hobbyists for the love of aquatics. Thanks again and we apologize for the mixup.
Joseph L.
I got what I was supposed to get I would go through these guys again any day
david
Healthy fish, satisfied with the service.