Pet Zone Tropical FishReviews of petzonesd.com

Great communication. Held off delivering until I was ready. Heat packs were used. Over all great deali g with Pet Zone

I liked how fast it came but my fish was dead and the packaging was not substantial enough I expected better. Now I love how the catfish looked its just that was my dream fish I will get another one this summer I hope the packing is better than it was. Like i was expecting it to be lined with Styrofoam and cardboard shavings for warmth. !!!Please ship with care!!!

The fish arrived alive and healthy

No update on shipping when asked multiple times Eventually received a “cancelled” shipment when asked for an update!!! Never got a reply from them advising why!

Run from this seller... I placed several orders before the holiday and PetZone told me two of the orders didn't have the shrimp I ordered in stock so I requested a refund for those two. Then when I asked for the refund after the holiday again and again, PetZone claimed they didn't receive the payments, even though I've already received the receipt for the successful payments from Stripe and sent PetZone as many as proof as I could to chase them to check their system to see if there was any bug. They insisted they didn't have the fund and refused to refund, while the money was already charged from my bank. Nearly $800 gone... And here is more, for the other orders that were actually shipped, when I received the package, many items were missing, and they completely ignored the instruction to ship later so I received the items while my second tank is still being cycled so I'm not sure how the fish will end up and I've no idea where i should put the new plant... Another $400 that might be gone soon... So, in short, run from this seller.....

The parrot fish I bought are beautiful.... had a casualty but you handled it perfectly!

Super experience!! All fish are healthy and eating. Beautiful fish and not a single one out of 40 died!!!

They worked with me to make sure I got the fish I wanted Customer service is excellent