Pet Zone Tropical FishReviews of petzonesd.com

The shipping was 3 days, but packed well and all of my loaches showed up nice and healthy. I don’t have any complaints. I will definitely buy from here again.

Everything arrived alive and on time

They keep saying they'll see why my order hasn't shipped in a couple weeks. All I get is crickets. I will never order from here again if they don't make it right!

MY fish, was delivered in good condition and healthy.

I placed an order before I realised I can’t import assassin snails into Australia. It’s illegal. I have sent two emails to petzone asking them to cancel the order and refund my money and there has been no response from them and it’s been over a month.

The fish arrived safely and beautifully packaged. Everyone is doing well so far. I only gave 4 stars because I attempted to cancel the order almost immediately after ordering and there was no way to do it. I called, only to be told by the machine to send an email. I still have not gotten a reply from the 2 emails I sent. Thankfully I was able to accommodate the order this time but I would recommend to give a clear way to adjust or cancel while order shows processing.

Fish arrived dead. When ordering I did not even see an option for next day delivery. There were no measures taken in the packaging to insure the fish would arrive alive. I ordered the Fluval Plant 4.0 from y'all and was happy with that transaction but this not so much. I really would like to get the fish I ordered due to no shops locally here carry them. I just can't afford the compete purchase again. Thanks

They allowed me to purchase an item online that they did not have in stock. They emailed and asked if I wanted a different item or a refund. I responded right away that I wanted a refund. It's now been 8 days, no response to my repeated emails, and no refund.