Online Tropical Fish Store & Pet Shop serving the San Diego area. We specialize in Aquascaping, Flowerhorns, Arowana, Cichlids, Rare Plecos, Discus & many other rare & exotic Tropical Fishes from all around the world! We also carry a huge variety of f...
Pet Zone Tropical Fish (petzonesd.com) has 884 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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T.L.
I bought an item that was in stock. Was told a few days later that we item was not in stock and that they were receiving more the following week. That week came and passed, still no item. I called, no answer. I responded to the text that was sent to me, left on read with no response.
Response from Pet Zone Tropical FishJan 29, 2024
Hi TL! Please message us your order details and our team is more than happy to take a look to see what may have went wrong. Thanks
Aidan H.
3/5 danios survived. 2/5 shrimp survived. One of the danios that did live has a weird shaped spine and is not long for this world. Got a crawfish recently with great results. Idk what happened here. Probably should go for the extra $30-40 to guarantee the live shipping
David C.
I ordered a fish, it said it would come in 3-5 business days, this is the 7th business day and the fish is almost certainly dead, thanks for the dead 60$ fish
Response from Pet Zone Tropical FishJan 29, 2024
Hi David! Hi Tyler. Sorry to see your DOA news. Our team is here to assist and will touch base with you per our policy. Note no refunds are given for any shipping costs, we are always happy to send a replacement of the same fish or something of similar value minus the ship costs (this is an industry standard when it comes to livestock). Do note, if you used USPS, there isn’t a live arrival guarantee as it can take 2-4 business days. We do guarantee live arrival with FedEx 👍
Roberti N.
All fish was alive
Krzy4fish
Great place to buy from. Very healthy fish . Fast delivery. Reasonable pricing.
Dillon M.
I ordered 7 pea puffers and unfortunately 4 arrived dead. The shipping speed was fast and the 3 surviving fish are absolutely adorable.
Steve G.
My fish and plants arrived in great condition. I had one plant missing from my order, but Pet Zone immediately took care of the issue.
Larry G.
14$ fish. Only way to “Garuntee” He fish is fed ex shipping. 59$. Fish dead on arrival. Only way to get the fish is pay another 59$ for shipping. So 120$ for a 14$ fish. The guarantee is a scam others pick up the tab for the shipping. There is zero guarantee !! Their first reply was “Bummer”
