ANITA C.
Missed crab arrived DOA
Missed crab arrived DOA. No response in 48 hrs. Basically I placed 2 orders and those arrived safely albeit the 1st was missing a crab . The 2nd had an additional crab plus shrimp. So I basically paid for my missed one. Correction order missed 1st time was sent by petzone and spent 7 days in shipping instead of 2-3 as my paid orders did. I planned to place another order but I’m not so sure now
Response from Pet Zone Tropical FishSep 22, 2024
Hi Anita! Can you please send over some details to us via email and our team will review to see what may have happened. note, if there are any DOAs and USPS was used the warranty is null: https://www.petzonesd.com/live-arrival-guarantee/ thank you!


