ownkoti.comReviews of ownkoti.com

I ordered a beautiful queen sized comforter from Ownkoti but it was too small for my queen sized bed. I notified Ownkoti representatives and the comforter was quickly replaced within a couple weeks with a king sized comforter. The representatives are extremely professional, courteous and trustworthy. I was amazed that Ownkoti representatives honored their word of replacing the queen sized comforter with a king sized one within a reasonable amount of time. I really appreciate the staff at ownkoti...they restored my faith in purchasing items on line. I initiated contact with Ownkoti on 3 April and I received the king sized comforter by 16 April. If I did not know better, I would describe Ownkoti as a trustworthy friend; however I know it is a company. I will continue ordering products from them based on my amazing experience.

Very soft and comfortable pajama set!

I contacted them because my order was lost. I received a quick reply and fortunately my order arrived right away. The pajamas are beautiful and the quality is very nice.

Love their nightdresses! Kind of a cross between a nightgown and a dressing gown. Comfortable, well-made, and very cute. Also, excellent customer service.

The material and design are beautiful. I only found a bit of difficulty trying to track my package. I guess I am used to immediate results from Amazon. But trust this company!

The pajamas arrived quickly but the wrong size was sent. I reached out to customer service and received an immediate reply. I sent photos of the labels and they again responded right away and corrected the issue at no cost to me. I'm excited for my correct size to arrive because I really like the pajamas. VERY impressive customer service!

I have ordered several times purchasing pyjamas. I have been so thrilled with the service and quality of the garments. No problem with sizing if you follow their size guide. The purchases have been sent to both Australia and New Zealand . No delays .

My order for a pajama set was sent, but was lost in traveling to my city. I wrote and asked for tracking or replacement, but was informed that they were out of my size. I also received a curtain that I had ordered; it is beautiful and I love it. I finally asked for a refund and they promptly sent it. So the problem I had was not supply but delivery. I would buy from them again. Thank you!