ownkoti.comReviews of ownkoti.com

The colors of the bedspread were dull and dim, not like the image. The fabric was rough to the touch. The policy of making purchasers pay for shipping and insurance punishes buyers as the company is much further away than it appears to be. I advise others to check the return policy before buying from this company and carefully check the reviews. In there reply the company said on Trust Pilot that they cannot find my order. I sent them the order number and they have emailed confirmations and shipping. I don't know why they cannot find my order in their own email chain.

From stem to stern it’s been a pleasure doing business with them. Customer service very attentive and quick to respond to my request. I’m not an easy customer some would put me in the difficult column. From the loungewear, I purchased to the leather wastebasket so tremendously pleased with both. If one of your concerns is the distance don’t be. It’s worth the wait and the wait no worse than a snowstorm in Tennessee.

Ownkoti states on their website that they are based in NC and only after your order is placed, you find out they are actually based in China. I ordered two nightgowns, one for me and the other for a friend, my friend received hers but mine hasn’t arrived after one month. I have emailed back and forth with customer service over 10 times and they just keep repeating that my friends’ order was delivered, when it’s my order that is missing. They do not fully read emails to understand the issue but simply respond with some pleasantry and never address the issue. I regret ever doing business with them!

This robe is so beautiful and fantastic! I love that it’s lightweight, yet keeps me warm at 60 degrees on the back porch swing. The muted colors are lovely, and I’m buying one for a friend!

I had a wonderful experience with this company. The items take some time to receive, but absolutely worth the wait! I purchased a quilt that was not only unique and beautiful, but it was quality I have not seen in a long time. The size I got ended up being too small for my bed. I emailed the company and they replied within 24 hours with a more than fair resolution. I recommend this company 100%!

I saw Ownkote's ad on social media. I rarely order from social media sites, but found a nightgown that was so unusual and pretty, I braved it and ordered. I'm so very pleased with the results. The color is beautiful and the fit is perfect and comfortable. I ordered a Medium. It was even a bit roomy, which is what I want for a nightgown. So cute, I could wear it as a dress! Well -made with soft cotton. I suspect the dark color will fade, so I will wash in cold water as recommended and line dry. I like unusual things-this is Asian in style and special.

My recent order was delayed, and Ownkoti resolved the issue for me very quickly! Always a pleasure to work with, and I have loved every piece that I have purchased from them. Quite a few! My last purchase was super soft and I love the pattern. Would go in any room.

Here’s what I loved: 1) My GORGEOUS pajamas arrived perfectly packed and folded. 2) The company did not automatically add me to their mailing list 3) Their website has non pop-ups offering me a discount or something else.