ownkoti.comReviews of ownkoti.com

I bought pyjamas for my daughter's 26th birthday and she loves them! Was a bit nervous about sizing, as Asian sizes are generally smaller (she's a size 10 Australian). Got the Medium and they fit her perfectly. She hasn't washed them yet so not sure about shrinkage. The cotton was soft and has that typical Japanese weave which feels light and breathable. Great for lounging around in and feeling a bit more 'dressed up' than flannel or jersey pj's. Her older sister asked for the website as she now wants to order herself some.

Very pleased with my purchase of a nightgown and robe. Both are lovely, as described and comfortable too. I wasn’t sure about buying from this company but am very pleased that I did. Delivery time was ok too.

I ordered pajamas and summer outfit. I wish they would tell you it's from china because their sizing is much smaller than the u.s. takes a while to come but I am happy with the items.

I ordered a bedspread from Ownkoti, and it is incredibly beautiful and of high quality. It looked like the ordering picture, so I was not disappointed at all. With so many scams out there--this company delivered what they promised, and I received it within 2 weeks from ordering. I am very happy. I highly recommend this company.

Ownkoti gives the impression that it is a Japanese company but when you receive the products they are very clearly Chinese. The quality and designs are OK. The delivery took weeks. The products are bundled and taped together tightly, then wraped in a black bag that looks like a bin liner so it looks like it came from a market stall. I ordered 2 sets, one for myself and another as a gift but the presentation is definitely not gift worthy.

I just wanted to let you know how satisfied I am with my Ownkoti Large Ginkgo Leaf Cotton Kimono Pajamas. The fabric is even more gorgeous in reality than in the photographs. It’s woven, not printed and feels wonderful! I also appreciate your shipping to the United States; once here, your service partners with the US Post Office, which allows some degree of tracking, which is very comforting!

After seeing the prints for the bedspreads (love the gingko) I purchased 2. I love both of them - the weight and drape of the fabric is beautiful. I have washed one and it laundered great. I was slightly disappointed that the pillow shams that came with one of them did not exactly match the coloring on the bedspread. It did take a little time for them to arrive since they are shipped internationally. I have just ordered a robe for a friend. I accidentally put the wrong house number on the delivery address. Customer service responded quickly and corrected my mistake before it shipped. Overall, a great experience with this company! I will recommend to friends.

After a lot of to and fro they have refunded me at last. I had to point out UK Consumer Law to get there but we got there. Given this I have upped the review to 3 stars as the other item I ordered is really nice. Such a pity initial response was so woeful, else it would have been 5 stars. I am not deleting the review as they requested because that defeats the object of sites like this! Sent a set of pyjamas. They are 3cm too short. Company admits there is a fault and offered me 15% discount, or pay £15 postage for another pair. Finally I could have a refund but would have to pay return postage. I have pointed out the under the UK Consumer Rights act faulty products should be refunded in full with the customer not having to pay for the goods or return costs. If they continue I will raise a dispute with my credit card company. Shame for Ownkoti as this was a test purchase which I would have followed up with an order for towels and bed linens but given this attitude my custom will go elsewhere - buyer beware! Reply here is very different to email accepting that there was a problem with a batch of pyjamas. I accept they say that there can be a variance on the details of the product but 3cm is not an acceptable tolerance and suggests very shoddy manufacturing. What clothing works with a 3cm tolerance and how can you buy a product on that basis?