Ho acquistato una vestaglia kimono in cottone di ottima qualità. È molto comoda, leggera. È abbastanza ampia per permetterti di avvolgerti bene sul divano. Anche i colori sono belli. Sono così sodisfatta che ho già chiesto una seconda vestaglia, questa volta per il mio marito. Ottimo acquisto.
Response from ownkoti.comMay 26, 2026
Gentile cliente,
Grazie mille per il vostro supporto e la vostra affezione! È un grande piacere servirvi! Vi auguro una splendida giornata!
BS
Barb S.
Twice I have ordered and twice I have been very pleased !
I have pajamas that were so pretty and then ordered a California king size light gauze coverlet that was just perfect!!
Response from ownkoti.comMay 21, 2026
Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!
KK
Kathy K.
I have purchased two of these beautiful…
I have purchased two of these beautiful quilts. I absolutely love them. The second one I ordered was delivered to the wrong address. I didn’t receive it. I emailed the company. I talked with the delivery company. Ownkoti promptly sent me one. So happy with this product and company ❤️
Response from ownkoti.comMay 21, 2026
Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!
NB
Nira B.
Schließlich doch Geld zurück
Erst nach erheblichem Aufwand meinerseits habe ich endlich mein Geld zurück erhalten. Immerhin!
Beim Kauf dort die Rücknahme genauestens beachten.
Response from ownkoti.comMay 20, 2026
Sehr geehrter Kunde, wir entschuldigen uns für die verursachten Unannehmlichkeiten. Wir haben unser Bestes gegeben, um Ihnen bei der Lösung des Problems zu helfen. Vielen Dank für Ihr Verständnis.
LS
L S.
Amazing selection of Robes and beautiful Quality
I had ordered a robe that was 'one size' and unfortunately it was too small so I contacted customer service. Communication was amazing and so kind, they offered me a few different options and I selected that I would like to exchange. The process was effortless and we received the new robe in their larger size so quickly and it's so beautiful! The fabric is soft and light and the robe looks amazing on! Highly recommend Ownkoti and we will absolutely be ordering more!
Response from ownkoti.comMay 18, 2026
Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!
CI
Cici
I have loungewear and pjs from…
I have loungewear and pjs from Ownkoti—well made and lovely designs. Now I have these slippers, they are comfy and I am very happy with them. I love all the items I see on their site! Glad I found Ownkoti! 💕
Response from ownkoti.comMay 15, 2026
Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!
DE
Deborah
Beautiful designs and quality05
I have ordered two bedspreads/quilts from Ownkoti; they are both beautiful and well-made. The designs they offer are so beautiful -- more beautiful than any other bedding company I've found -- that it was hard to choose, but I did, and I love them both.
Response from ownkoti.comMay 13, 2026
Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!
KD
Kate D.
The product was not as shown
The product was not as shown, was supposed to be a bedspread but is as thin as a tablecloth. It was supposed to include 2 items that it didn't. The return process is onerous and they deduct 15% refund fee. I can't believe I didn't read reviews before buying. by the way here's the return address:
Name: Hu Yue
Building 5, Gate 6, Elevator C, 6th Floor,
Jinfeng Industrial Technology Incubation Park, No. 887 Changchun West Road, Hutang Village, Xiaoshun Town, Jindong District, Jinhua City, Zhejiang Province, China.
Zip code: 321000
The shipping fee will probably be too high to be worth it.
Response from ownkoti.comMay 8, 2026
Dear Customer, sorry to hear that you were not satisfied with the order. Upon checking, you ordered a quilt, plus the Shipping Protection. Please note that the Shipping Protection is not a product, but 100% guarantee & protect your order from damage, loss, or theft. In fact, you have only purchased one physical product.
Moreover, we are afraid that you might misunderstand our email about the 15% refund fee. We will not deduct any handling fee from any orders. Would you mind checking the email again?
Please don't worry. Our team has contacted you regarding the order, and we would like to help you resolve the issue. Please check your inbox or spam folder. Thank you for your understanding.😊