ownkoti.comReviews of ownkoti.com

Ordered 3 x 'medium' and received three different sizes - all of the very petite fit. (Kimono pyjamas). Quality is flimsy. On their website, they encourage you to buy three at a discounted price - looking now at their return/ refund page, it states they don't accept any refunds /exchanges on sales items. I really hope that accepting an offer of three at a reduced price does not equate to 'sale items' as I will then have been lured into a sale where I can't return even though the actual size does in no way reflect the label and none of them match in size.... Waiting for their reply... Feeling very uneasy about this. If it is the case - I will say this - I only wanted one, but with the offer, purchased three - if something is too good to be true, don't go for it. I will update this, once I hear from them.

Everything went smoothly; Quality item and fast turn around.

Love this pj set. Material is Super comfy and im fussy and now I'm buying my fourth pair from this company. Just a note: runs small so size up for U.S. I normally wear medium and bought XL and even after putting it in the dryer it fits perfect and washes well. Love it!

This is an absolute scam website. I ordered a king size bed coverlet but was sent a very thin, Queen size sheet. Despite the product's own label confirming it was NOT a King size coverlet, the company gave me the complete runaround asking for multiple photographs showing measurements. Stupidly I wasted a lot of time complying with the requests until it became apparent they had no intention of providing a proper response and were in fact just messing with me. Multiple requests for details as to how I could return the product and get a refund received no answer. AVOID if you don't want to make the same very expensive mistake I did!

I discovered OWNKOTI through a Google search for robes and I’m pleased that I landed on their website. The robes are made from gorgeous fabrics and, when I had a problem with my order, Customer service replied promptly and offered several possible solutions. I’ve recommended them to friends and family and plan to order from them again anytime I need a well-made robe.

My experience was very satisfactory; the customer service team is very attentive and considerate. The products arrived in good condition. The materials are of good quality. My expectations were exceeded.

Bought a king sized gingko patten summer weight bedspread in green and blue. Love it! Good quality and beautiful colors and pattern. I loved it so much I bought another one. The fabric is perfect for summer.

Customer service team were very helpful and responsive. The item I received was not what I had expected, so I was refunded in full immediately upon confirmation of the error. Thanks, I would highly recommend your service.