OMTechWe garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.
OMTech (omtech.com) has 443 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Art & Handicraft · DIAMOND SPRINGS, California
Excellent
Art & Handicraft · Van Nuys, California
Excellent
Art & Handicraft · San Rafael, California, California
Excellent
Art & Handicraft · Santa Ana, California
Excellent
443 approved reviews, newest moderated first
Sergio F.
I’m buying my second OMTech laser now. My first machine has been running nonstop, and when the fan started making noise, the support team immediately sent me a replacement completely free of charge. They even included clear instructions on how to install it. The customer service is outstanding. My business is growing, and I’m confident OMTech is the right equipment supplier for me.
AJ D.
Product shipped and arrived very fast. It was what I needed and I will order again in the future.
Robert K.
I have had no issues with my machine at all. I am pretty tech savvy, so I didn't find it hard to setup. I'm very happy with my purchase!
David B.
The service has been great so far. I have 3 omtech lasers so far. I have an 30w split fiber,55wpolar plus, and an 80w 2028AF. I enjoy working with all of them, however, I do have some recommendations. I wish the polar plus had a red dot on the laser so you could see the exact location of the laser. Also, I do wish it was more portable, which is what I was looking for. The 80w laser works great, however it is a little cumbersome to switch over to the rotary attachment, because you can't see the plug that you need to plug into. I just wish it was set up like your polar plus is for rotary work. One more suggestion. It would be great if you had a 40w IR laser with a conveyor and pass through in your product line.. Please do not take my suggestions as negative comments, it is meant for your information to improve your products.
Michael K.
Recently purchased the AF2820-60 and I am absolutely in love with this machine. The fine details that this machine can cut is just amazing and mind blowing.
William R.
I had three questions that were all answered immediately. I will most likely be purchasing a machine soon.
Louis C.
The lasers I purchased from OMTech have worked great! There have been a few minor issues, but I have been able to figure them out quickly. Almost always I have found it is something that I have done wrong. The only negative feedback I have is the loyalty program. It has said for over a year “Coming soon”. We are by staff they do not know anything about when or what it will be. The descriptions of the loyalty program sound great, but when? Very frustrating
Brian
We had an issue with the autofocus. Phone support was great. I’m pretty handy, so they sent me the replacement part promptly with instructions. The laser now works like a champ.