Sandy B.
Our New Entry Door
My husband and I have had a Great Experience with Nicks Building Supplies Sandy Bennett
Nick's Building is listed under Decoration & Interior in Crown Point, Indiana.
Nick's Building (nicksbuilding.com) has 389 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sandy B.
My husband and I have had a Great Experience with Nicks Building Supplies Sandy Bennett
Customer
Customer Service was extremely rude and unaccommodating while discussing delivery concerns. We were not informed of when the door was being shipped. Was told we would be given a call to discuss a delivery date. We were not informed until the door arrived at the dock and had to be delivered within 2 weeks otherwise, it would need to be returned and charged for additional shipping. We are a custom builder and the door would have been damaged if delivered so too early to the site. Given lead times on special order doors, it is vital to order the door early enough to avoid late arrival and during the order process, we were informed that we would receive a call prior to shipping to select the best date. Unfortunately, this call came after the door was shipped from the manufacturer to the freight company and with only a 2 week window. After speaking to the very rude rep and asking to speak to a manager, I was informed that he was the superior in charge and I couldn't speak to anyone else. Though, the door was of nice quality, we won't be ordering from Nick's again.
Response from Nick's BuildingNov 4, 2016
We our sorry about your issues, What usually happens is once the door is built and its shipped, We email you a tracking number, Then the freight company calls to set up the delivery, The freight Company can not hold the door for longer than 2 weeks, We built the door and shipped it just like we promised. I checked all the emails from you and the sales order and did not see any notes about holding the door and not shipping it when it was placed, we our sorry for the inconvenience, We do know you got a very beautiful door and hope you enjoy it for years, Thank You Nicks Building Supply
Wes
This is the second door I have purchsed from them. Had a slight issue with getting door shipped but it was quickly corrected. Had I purchased from local door shop and had a painter seal it would have cost me a lot more money. I am extremely happy with finished product.
Response from Nick's BuildingNov 4, 2016
If you can send us before or after pictures of the door , And we use it on our website we will send you a 100.00 Amazon Gift Card http://www.nicksbuilding.com/gallery.php
Sandra M.
The product was perfect when I did receive it 4 weeks later than suppose to.... should have more interest in between services to assure that the client is satisfied and everything is up to date. ( sales and delivary departements)
Response from Nick's BuildingNov 3, 2016
If you can send us before or after pictures of the door , And we use it on our website we will send you a 100.00 Amazon Gift Card http://www.nicksbuilding.com/gallery.php
GERALD
We have ordered all interior doors from Nick's for our very large house. We have been pleased with the quality and efficient delivery of their products. We have also have ordered special doors for the house and were also pleased with the products.
Response from Nick's BuildingNov 3, 2016
If you can send us before or after pictures of the door , And we use it on our website we will send you a 100.00 Amazon Gift Card http://www.nicksbuilding.com/gallery.php
SONJA
Love, Love the doors. Solid and strong. only thing need to be careful when gluing cause when you go to stain, wont cover it
Response from Nick's BuildingNov 2, 2016
If you can send us before or after pictures of the door , And we use it on our website we will send you a 100.00 Amazon Gift Card http://www.nicksbuilding.com/gallery.php
TAT
They where very helpful and the doors are beautiful
Response from Nick's BuildingNov 2, 2016
If you can send us before or after pictures of the door , And we use it on our website we will send you a 100.00 Amazon Gift Card http://www.nicksbuilding.com/gallery.php
SANTOS
Door finish marginal/lacking finish. Transom iron work not balanced with door. More quality control needed prior to shipping.