At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.
Neurotoned (neurotoned.com) has 335 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
neurotoned.com
Website
neurotoned.com
Category
Mental Health
Listed on Five Star Index
2026
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Most recent review: October 2026.
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A lovely selection of courses and fantastic customer care!
Response from NeurotonedJul 10, 2026
Hi Amy,
Thank you so much for your wonderful review!
We are so happy to hear that you have been enjoying the range of courses and that you have had a positive experience with our customer care team. Providing thoughtful support alongside our programs is something we care deeply about, so your kind words truly mean a lot to us.
Thank you for being part of the Neurotoned community. We are grateful for your support and look forward to continuing to be part of your journey.
With warmth and appreciation,
The Neurotoned Team
HB
HB
I have ME/CFS, POTS & MCAS did the 30 day Neurotoned program
I did the 30 day Neurotoned program which I actually purchased a year ago, but because of struggles with my various chronic conditions (POTS, MCAS & ME/CFS) I put off starting until a month ago.
Why 5 stars: because for what I paid, a one-off charge $21USD (discounted from $70) this program cost less than one of my medications for 1 month, has been extraordinarily generous and the missing link in my support system. Therapists, GP's & specialists can only do so much when what I needed was a daily practice. I really encourage anyone who does the 30 day program to listen to the first videos where they explain to do one video a day, because we're often in a habit of going big when we're enthusiastic about something then trailing off.
One video a day, first thing in the morning with my coffee, has mean I have consistently completed the whole video series & I'm into the bonus content (of which there's quite a bit!) on co-regulation and how to move forward from the program. I don't want to claim this alone has healed me, a lot of work happened before I found the program, but even my partner has noticed my ability to bounce back from stress & activity has drastically changed and I haven't experienced a crash or flare in a month. I'm building trust in my body again.
Things to consider: Not every video will vibe with everyone, the point isn't to use every single tool but explore all of them with a (genuinely) open heart and then decide which tools work for you. Also, I did have a bit of feedback for them about some lack of clarity in week 3 & 4, some of the guidance/teaching methods and supporting material needs updating.
I plan on continuing to use this & I hope they continue to build and maintain customer trust because support can be expensive and this is a pretty financially accessible way for people to take control of their own healing.
Response from NeurotonedJul 10, 2026
Thank you so much for taking the time to share such a thoughtful and detailed review.
We are truly honored that, when the time felt right for you, Neurotoned was able to become a meaningful part of your support system. It means so much to hear that the gentle, daily approach has helped you build consistency and that you are noticing positive changes in how your body responds to stress. Hearing that you are rebuilding trust in your body is especially moving.
We also really appreciate your balanced and honest feedback. We love that you highlighted the importance of finding the tools that work best for each individual, because every nervous system is unique. Thank you as well for sharing your suggestions about the Week 3 and 4 content. Feedback like yours is invaluable, and we will make sure it is shared with our team as we continue improving the program.
Finally, thank you for recognizing our commitment to making nervous system support as accessible as possible. Your recommendation and encouragement will no doubt help others who are considering taking that first step.
We are so grateful to have you as part of the Neurotoned community and wish you continued support on your journey.
With warmth and appreciation,
The Neurotoned Team
AM
Amelia M.
Have not honoured their 30 day refund policy
I purchased two programs from Neurotoned and requested the refund (twice) within 30 days and have not had a response. It’s really disappointing to see a company not honouring their commitment and ironically causing the stress that they claim to address through their program. I always check the refund policy to provide confidence in trialing new programs. Update - thank you neurotoned for now reimbursing me.
Response from NeurotonedJul 9, 2026
Hi Amelia,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how frustrating this must have been.
We take our refund policy and customer support very seriously, which is why we wanted to reach out as soon as we became aware of your review. After looking into your case, we were unable to locate any previous emails from you, so we've now contacted you directly to better understand what happened and to help resolve this as quickly as possible.
We would really appreciate the opportunity to make this right and ensure your request is handled promptly. Please reply to our email at your convenience, and our team will be happy to assist you.
With care,
The Neurotoned Team
CS
Csilla
Super that you can help your nervous system
It is very new to me that I can help my nervous system, they had great advertisement, I immediately saw this is something for me, as opposed to many other programs targeting behaviour change. My goal was to ease the tension in my 3 year old son and me. He has been very very aggressive lately, and I have been reacting to it worse and worse. And after three weeks of on and off practice (of only 7 videos), I find he has become a lot less aggressive and I can sometimes tolerate his misbehaviour much better. After some practices I really can feel much lighter and better. Not much time needed, not complicated, some really help very noticably. I only miss a written guide for quick reference, when I want to redo a practice, but I only need a note to see what to do, not the complete video with all the explanation. I love the videos by the way, not too long, and deceptively easy (at least the first week videos). So yeah, I recommend it!
Response from NeurotonedJun 23, 2026
Hi there,
Thank you so much for your thoughtful and encouraging review.
We are so glad that you discovered Neurotoned and that the gentle, bite-sized practices have been easy to incorporate into your daily life. It is especially meaningful to hear that you have noticed positive changes not only in yourself but also in your interactions with your son. Those moments of greater ease and connection can be incredibly powerful.
We also appreciate your helpful suggestion about having a written quick reference for the practices. Feedback like yours helps us continue improving the experience for our community, and we will be sure to share it with our team.
Thank you for your trust, your recommendation, and for being part of the Neurotoned community. We are honored to support you on your journey.
With warmth and appreciation,
The Neurotoned Team
AS
Anisah S.
Easy Therapeutic Exercises!
Hi, I am so glad I found Neurotoned. The gentle exercises are very accessible due to its bite-size offerings, as it allows me to fit them into my daily busy routine flexibly. I now find myself doing the breathing exercises automatically when feeling anxious. A big thank you to the Neurotoned team, you ladies are doing awesome work. Looking forward to learning more from all of you!
Response from NeurotonedJun 18, 2026
Hi Anisah,
Thank you so much for your lovely review and kind words.
We are delighted to hear that the bite-sized exercises have fit so naturally into your daily routine and that you are already reaching for the breathing techniques when you feel anxious. That kind of integration into everyday life is exactly what we hope to support.
Your encouragement means so much to our team, and we are grateful to be part of your journey. We are excited to continue learning and growing alongside you.
Thank you for being part of the Neurotoned community!
With warmth and appreciation,
The Neurotoned Team
JH
James H.
This is a scam
This is a scam. These people are the worst. Preying on people struggling with chronic conditions. The '28 days programme' is actually 4 weekly stretch routines. There is also a super hard upset the moment you sign up. I am gutted as I struggle with nervous system dysregulation.
Response from NeurotonedJun 17, 2026
Hi James,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience has left you feeling disappointed and upset.
We understand how frustrating it can be when a program does not meet your expectations, especially when you are navigating nervous system challenges. Your feedback is important to us, and we want to better understand your concerns and work toward a resolution that feels right for you.
Our team has reached out to you via email and would genuinely appreciate the opportunity to connect with you directly. We are committed to finding the best possible resolution and addressing any questions or concerns you may have.
We hope to hear from you soon and appreciate the chance to make things right.
With care,
The Neurotoned Team
HP
Helen P.
A refreshing surprise
I came across Neurotoned quite by chance and having been inundated with supposed healing programmes in the past, I was cynical. What won me over and drew me in, was the gentle, calm and totally sensible approach that was Neurotoned's hallmark.
Better still, the price was affordable. There was nothing to lose I thought, but I ended by gaining hugely in knowledge, understanding of what was happening to me and an effective tool box of strategies that have given me confidence to once again 'sail my boat'.
I was impressed enough to immediately pass on Neurotoned's website to two friends also suffering with fatigue.
Many thanks to the team.
Response from NeurotonedJun 12, 2026
Hi Helen,
Thank you so much for your thoughtful and heartfelt review.
We are so glad that you gave Neurotoned a chance despite your initial skepticism. It means a great deal to hear that our gentle, calm, and practical approach resonated with you and helped you feel supported.
We are especially delighted that the program has provided you with greater understanding and a toolbox of strategies that have helped you regain confidence. Knowing that you feel more equipped to navigate your journey is exactly what we hope for our community.
Thank you also for recommending Neurotoned to your friends. Your trust and support mean so much to us.
We are grateful to have you as part of our community and wish you all the very best as you continue to "sail your boat."
With warmth and appreciation,
The Neurotoned Team
CG
Chrissy G.
Misleading 30-day refund
I signed up for Neurotoned because the company heavily advertises a “30-day money-back guarantee.” Unfortunately, after trying the program for a few days, I did not find the content helpful for my personal needs. The sessions felt extremely short, and the overall value did not match what I expected for the price I paid ($143).
The most disappointing part has been the refund process. Despite the company publicly advertising a money-back guarantee, my refund request was denied. That experience left me feeling misled as a customer.
I understand not every program works for every person, and I’m always fair about that. However, if a company promotes a refund guarantee, customers should reasonably expect that policy to be honored.
Based on my experience, I would advise others to carefully review the refund terms before purchasing.
Not worth the headache!
Response from NeurotonedJun 11, 2026
Hi Chrissy,
Thank you for sharing your experience, and we're genuinely sorry that this was your experience with Neurotoned.
We can completely understand how upsetting and frustrating it would feel to request a refund under what you understood to be our money-back guarantee and then receive a response that suggested otherwise. Regardless of how that happened, we're sorry for the confusion and disappointment this caused.
We've since reviewed your case and have now processed a full refund back to your original payment method. We've also sent you a direct email so that we can personally ensure everything has been resolved for you.
We know you joined Neurotoned while already doing some very deep and important work in therapy, and we're sorry that we unintentionally added stress to an already challenging season instead of providing the support you were hoping for.
As a small gesture of goodwill, we've also reached out privately to discuss this further, should there ever be a resource that feels supportive to you in the future, we'd be happy to assit you.
Thank you for bringing this to our attention and giving us the opportunity to make things right. We truly wish you all the very best on your healing journey.
