Mark H.
Great product
Great product, easy assembly, and safe for my cats. Extremely happy with it for several years.

Neakasa, formerly known as "Neabot", was established in 2017 as a leading innovator of smart cleaning technology under Genhigh. Our mission is to simplify and elevate people's lives by providing top-of-the-line smart cleaning solutions. Our current product lines include Pet Cleaning, Floor Cleaning and Personal Care and Cleaning.
neakasa.com (neakasa.com) has 205 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Home Goods Stores · california, California
Excellent

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205 approved reviews, newest moderated first
Mark H.
Great product, easy assembly, and safe for my cats. Extremely happy with it for several years.
R H.
The litter box works very well and support from customer service has been excellent
Nohelia G.
I had a great experience with Neakasa from start to finish. The ordering process was easy, shipping was fast, and the product arrived well packaged. The pet dryer has been one of the best purchases I’ve made for my Goldendoodle. It’s powerful without being overly bulky, and I love its compact size because it’s easy to take with me when we travel and doesn’t take up much space. The different temperature settings work very well, making it easy to dry my dog comfortably and safely. The included nozzles are also excellent and make a noticeable difference depending on the area I’m drying, leaving the coat fluffy, smooth, and looking professionally groomed. Overall, I’m very happy with both the product and my experience with Neakasa. I would definitely purchase from them again and highly recommend them to other pet owners.
Alan
This litter box has performed great for me. It lasts around 6-7 days before emptying for 2 cats. The smell stays mostly contained w/o much smell except when you change out the bag. I do clean it every 2 to 3 weeks to keep it clean. It cleans easily and easy to remove and reinstall. I have 2 of them for vacation and easily lasts 2 weeks.
Sara
Very safe litter robot. Incredible time saver. Early adoption rates by Siberian Cats. I have ordered (4) now with the last one being delivered next week. Easy to change out litter bags, convenient app to monitor health and maintenance.
Jean W.
I really like the Neakasa litterbox. It works great. I love the app. It tells me who is using the box, if the litter is low or it there is any issues with the box. It is the best automatic litterbox I have had.
Ionut-Cosmin O.
Best products for pets are from Neakasa
Georgia B.
I didn't even buy one. I tried to. But they were out of stock, specifically for my country. No preorders available; just ask them to notify you when they're back in stock. Oh wait, no, that's just a joke button. You can't actually get them to notify you when they're back in stock. Try to buy the same model but for a different country; well, you can add it to your cart, but then you can't order it of course. So you give up. But wait! Now you can get inundated with harassing emails about the product you weren't even allowed to buy because you left it in the basket. Try to unsubscribe and it takes you to a page that DOESN'T EVEN LOAD! Thank you so much for the hell you have gifted me neakasa, without me even needing to buy anything.
Response from neakasa.comJun 22, 2026
Hi Georgia, We’re truly sorry for the frustration you experienced while trying to purchase our product. Regarding the back-in-stock notification, we apologize for the confusion. The button color and visibility were not clear enough, which may have made it seem like the notification option was unavailable. We have shared this feedback with our website team, and the page has already been updated to provide a clearer experience. Thank you for taking the time to provide this detailed feedback. We truly appreciate your comments, as they help us identify areas where we can improve. Best regards, Neakasa Center