neakasa.comReviews of neakasa.com

The customer service was attentive and easy to work with. They helped solve my issue in a fast efficient manner.

Neakasa litter box works great for my small, particular cat. The open design makes it easy to clean.

Smooth customer experience, good product ! Delivery on time, product of quality, our cat is loving it !

I’m very satisfied with the Neakasa M1. It works perfectly and has been a great addition to my home. I had a few questions about how it works and how to clean it, so I contacted customer service. They responded within one day and explained everything clearly and thoroughly. Excellent product and outstanding customer support. Highly recommended!

I have two boxes from this company. The 1st model amazing the second model I've had nothing but issues. CUSTOMER SERVICE IS HORRIBLE. Service is actually non existent.. The amount of times they want me to work on this box like I'm a Neakasa employee technician is terrible. I can no longer recommend this Company.

J'utilise une litière connectée M1 depuis presque un an et franchement c'est un véritable plaisir ! La litière est autonome pendant des semaines, sans odeur, et sans frustration pour mes chats. Je recommande

We have 2 of their litterboxes, and they both have been great. We have 6 cats so they get used frequently and they have both held up well. The newer model fixes small issues with the older one so is worth the price. Well worth the money.

Avoid Avoid Avoid !!! Absolutely terrible product & terrible company We foolishly bought 4 at the cost of £2000 Within 5 weeks the problems started & customer services is a waste of space. They do a copy & paste reply message and dont deal with your problems Repeatedly asking for serial numbers over & over and videos of the problem They dont honour your warranty I have been constantly emailing for 17 months and again they are now asking for serial numbers ! Their favourite thing is reply on trustpilot to negative feedback asking for more details & to contact them for the whole saga to start again There is a group on FB that almost every member is having problems with them and every member say they have been scammed As expected fobbed off reply !!! You HAVE had all serial numbers multiple times !!!!