National Geographic MagazineReviews of nationalgeographic.com

Dreadful. 3 months to receive the first issue then another 3 months to change a delivery address because "it's already been printed on the envelope". When calling to lodge a formal complaint the Phillipines based call centre repeatedly placed my call on hold and hung up. Over email, it took them 2 months to respond at which point they didn't deal with the innitial problem.

Notified you in Sept not to renew at expiration in Feb 2021. You billed me Nov 19 for renewal, just for intetest? DO NOT ENGAGE NATL GEO,

Honestly, if this could be zero stars. That's what it'd get. I have tried repeatedly to get in contact with customer service. So now it's time to branch off to get my refund. The worst service I have ever witnessed. For such a renowned brand, how can you act like this? Do you not have pride?

Your recent SLEEP edition. Lovely photos and information BUT the tips at the end are pathetically simple for true insomniacs. Even on the web there is masses information and different avenues to take and it makes me feel you did not really do your homework re solutions. What a pity. I found it a waste of money. Sincerely, Mrs. B. Hope

I have gift subscriptions for my grandson (NG Kids) and two other friends and annually have great difficulty with their service in renewing these subscriptions. First off, they send too many renewal notices and far too early. I finally renewed the two for friends by mailing in a reply to one of the notices to their Canadian office with payment to come from my US credit card. This was done on September 29 but nothing has happened. These subscriptions show expiry in Jan 2021 on my account and when I phoned the US service I got nowhere with any attempt to help. I have never encountered any business so difficult to deal with. The recipients seem to enjoy the magazine but I would highly recommend that people not subscribe because of these difficulties. William Rajala

I have been a subscriber for 50 years. C zancel my subscription. I've noticed for several years since Susan Goldberg because editor that the scientific value became overrun with opinions. Quality has continued to a new low with the 11/2020 issue, "World Gone Viral". The magazine mixes COVID, racism, generation changes, wealth inequality, climate change, violence, anti-police attitude, and more. The theme is imperceptible. It's as if many a mix of feces were thrown into the same pot and expecting the reader not to breathe while reading. The graphics are undecipherable. The worst is hard to pick, but I'll name "Pandemic Impact on energy investment". I think it might be trying to give COVID all the credit for lower oil prices when the reality is that the dramatic reduction of US oil/gas prices is due to the US becoming energy independent from foreign oil and gas by boosting production with pipelines and fracking.

I purchased a subscription only because my insurance carrier told me if I purchase a 1 year subscription for 12.01 I would save money on my car insurance monthly. When I went online to check the price it’s was 12.01 per year so of course I signed up. When I checked my account today I see Geographic has 13 pending charges for 13.01 that’s 169.00. Being that these 13 charges are posted individually I’m now gonna have 500.00 in overdraft fees because I only had enough money to cover the bills I had already paid and the 13.01 one year subscription. I called and spoke to a supervisor By the name Karen I believe and was told they only see one charge for 13.01 and it’s nothing she can do to call my back. After speaking to my bank I was told I had to go In person and file a dispute. I was not feeling well today but dragged myself to my bank to file a dispute and get a new card so Geographic would not be able to keep pulling money out of my account every hour. They started pulling money yesterday and continued on today until I ran to stop more charges on my from being pulled on my account. I’m pissed!!! I have been reading to see if I can sue for damages they have caused. I loss a 15 year job due to Covid-19 like soo many other people, I’m only getting unemployment so I was excited to hear I could save a couple dollars each month but geographic has put me in a financial disaster.. I now have over 500.00 in overdraft fees and paid 169.00 for a subscription they labeled as being 13.01 per year. DONT DO BUSINESS WITH THIS COMPANY THEY HAVE THEIFS WORKING THERE THAT UNKNOWINGLY TO THE CUSTOMERS CONTINUES TO CHARGE INNOCENT PEOPLES ACCOUNTS OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER THATS HOW MANY TIMES THEY CHARGED MY ACCOUNT IN LESS THAN 20 hours it’s every hour they are pulling money out my account !!!!!!!!!!!!!!! I called my insurance company and Im waiting on a supervisor to call me back so I can explain to Geico they are doing business with Scammers..it’s either the company or someone working for the company.. IM MAD AS HELL!! And will speak to my niece who is a practicing lawyer in Nevada..don’t do business with this place.

THREE (3) months ago I ordered NG Kids for my granddaughter. NOT a single copy of the magazine has been received, and my granddaughter is brokenhearted. I emailed their Contact feature twice within the last month; no response. I called, held on phone for 1/2 hour, and told an agent from Overseas that no magazine was received. She claimed they had been sent. I cancelled. NG HAS PRORATED MY REFUND. Today, still no magazine. DON'T DISAPPOINT YOUR CHILDREN BY ORDERING NG KIDS!