National Geographic MagazineReviews of nationalgeographic.com

NATGEO is Still a milestone among my readings I Could make evident the increase in representing your journalists Who writes the articles And/or photographer And in general persons instead of places or objects maybe for better economical gestion of expenses

Was subscribing as a gift for a friend. I thought it odd at the time that I had signalled this but couldn’t see an option to enter a separate mailing address. Could be my mistake. Anyway, I contacted customer service to resolve which was a straightforward process. Thank you.

I just started my subscription because I want to buy more physical magazines and I really enjoy NG. I had a few problems with the first deliveries but they have been very attentive on the costumer service, they have extended my subscription to match when I am really getting the magazine.

My subscription got into the status of "cancelled" because I didn't receive NGS' request to confirm my address. When I realised this (after not having received my issues) customer service was very responsive and helpful to reestablish my subscription and to organise the missing magazines for me.

Due to negligence my side, NG stopped my subscribtion. But slight arm waving my side, NG immediately reinstated the subsciption. Highly appreciate NG's way of dealing with this matter! Both in communication and actions taken.

I received a response within two days after my inquiry. Issue was solved and explained very well.

The automatic renewal process failed, due to my failing to update my credit card details. I tried to remedy this through the websites, but as an older person, got lost and bogged down on how to do it. But on the point of giving up, I tried the phone contact, and after some button pushing finally got through to an actual human, who understood my problem, and while still on the line, was able to update my details, and renew my subscription. Two lessons here, keep your details up to date, and for National Geographic, in spite of technology, please make sure there is always a helpful phone contact. I and my family have been subscribers for about 80 years, and no plan of changing that. Thanks to the helpful person who got that sorted for me. David Laughlin, Christchurch, New Zealand

I had an issue with delivery after moving to a new country. Delivery worked initially, but then I stopped receiving issues. The problem was that my account had been deactivated, and I was not notified that it was deactivated. Once I contacted Janien at customer service it was reactivated efficiently. I now have access again to the online articles and archives. I'm hoping there are no longer issues with the postal system and I get my issues in the post. I really wish NG would create a digital magazine that allows me to receive issues digitally. I do love the print issues, but the postage and the piles of magazines I have lying around don't seem like a very sustainable solution in today's environment.