National Geographic MagazineReviews of nationalgeographic.com

Response from National Geographic MagazineMar 4, 2026

Dear Valerie Ann, Thank you for taking the time to share your feedback with us. We truly value hearing from our readers, and we’re sorry to hear that you’ve been disappointed with the print quality in our recent magazine issues. Please know that we adhere to strict printing specifications and guidelines with our printer to ensure the best possible quality. We have set standards for type size and contrast to make sure our stories are clear and legible for all of our readers. Our team regularly reviews and updates these standards to ensure we’re meeting our commitment to readability and quality. Your comments are important to us, and we will be sure to review your feedback. If you wish to send specific issue or page information, please send to [email protected]. Thank you again for your input, and for being a valued reader. Sincerely, National Geographic Customer Service

Response from National Geographic MagazineFeb 26, 2026

Dear TuckerBear, Thank you so much for sharing your feedback and letting us know about your experience. We sincerely apologize for the inconvenience and frustration caused by the delay in mailing your premium gift. Admittedly, that there was an issue with our inventory and shipping process for premium gifts at that time during the holiday period, which resulted in delays a for some of our subscribers. We want to assure you that your premium is being shipped this week, and you should receive it soon. In the meantime, we hope you enjoy your National Geographic subscription and all the content it offers. Your patience is greatly appreciated, and we're committed to making this right and we do hope you renew your subscription with us. If you have any other questions or concerns, please don’t hesitate to reach out. Sincerely, National Geographic Customer Service

Response from National Geographic MagazineAug 21, 2025

Thank you for your feedback regarding your automatically renewing subscription. Please note that the early renewal is to ensure continuous access without breaks or interruptions in service. We make sure to send you notice via email prior to your automatic renewal so that you are aware of the charge date and amount. We hope you continue your subscription and keep exploring with us! Sincerely, National Geographic Customer Service

Response from National Geographic MagazineAug 19, 2025

Dear Sharon, Thank you for your feedback regarding your digital subscription and we are glad to hear that you love reading National Geographic! Please note that the early renewal is to ensure continuous access without breaks or interruptions. We make sure to send you notice via email prior to your renewal so that you are aware of the charge date and amount. We hope you continue your subscription and keep exploring with us! Sincerely, National Geographic Customer Service

Response from National Geographic MagazineJul 28, 2025

Dear Helene, thank you for submitting this feedback. However, for all inquiries and feedback related to National Geographic Channel, we recommend submitting your feedback to the National Geographic Channel through the Support Center found here: https://tvsupport.nationalgeographic.com/hc/en-us (Support Center) https://www.nationalgeographic.com/tv/feedback (Feedback form)

Response from National Geographic MagazineJun 30, 2025

Dear Elizabeth, We are sorry to hear you are having trouble logging into our customer care site at: https://ngmintlservice.nationalgeographic.com. We would love to understand your issue better in order to troubleshoot further. If you are not receiving a verification code, this means there is no account registered under the email address provided and you will need to create an account. In the meantime, we would be happy to assist you with canceling your subscription if you could reach out to us with your account information including account number, name, and address to [email protected] or call us at 0345 045 0355. Sincerely, National Geographic Customer Service