National Geographic MagazineReviews of nationalgeographic.com

Customer Service is DREADFUL!! After trying unsuccessfully to get the problem resolved, (NG delivered to wrong address), I was told to ring back next month in order to resolve the problem. How ridiculous is that!!

The website is the worst. It stopped letting me login even though I had 3 months left on my subscription. When I contacted customer service, I got a form email telling me to send screenshots, which I did, but never heard back from them. Will try by phone to make sure they don't try to charge me for another year. They have ruined a formerly good site.

Would give zero if I could. Every time I tried to subscribe for one price, when I got to the payment page, the price had rocketed up. Why National Geographic? What is your explanation for this? I am angry. Definitely not dealing with you.

The website and apps are horrendous! Painfully slow loading time, pages not working, links broken, constantly logging me out. I've cancelled my subscription mainly because of how frustrating the app is.

Digital subscription on the Ipad just stopped working like that, no warning this December onwards. Paid for an online subscription and the service is an absolute joke. They have an arcane process for the user to 'link' the digital subscription to their online account (never heard of that). It should have been a seamless process. It is absolutely impossible to read the magazine online. Page will simply not load up and the experience is terrible because it only works online. To this date I have not received the print version which was supposed to come with the subscription. They killed off a product which was great (the Ipad version) and replaced by this rubish

Paid for a subscription a couple of weeks ago. I have a confirmation email of my subscription and yet when I went to sign on and show my son (age 5) who is totally into animals, it said my email address is not on the database. I have sent them 3 EMAILS now! I have not had a single response other than that the ticket has been received. It is an absolute joke! DO NO USE THIS SERVICE! It is fine if all goes well but if you have a problem good luck.

My favorite Chanel on TV, in fact i learn so much from it it became part of my education program

I have been trying to get a response from National Geographic for weeks regarding a very expensive tour they are offering. I needed details about the tour that were not on the website. They have not offered any response whatsoever. It is clear they have no interest in being consumer oriented. Given the state of the travel industry, one would think they would want to make paying customers happy. Oh well. The good thing about the shakedown in the travel industry is that companies that don't care about customers will not survive. Good riddance!