MyzoneReviews of myzone.org

Response from MyzoneOct 17, 2025

Hi Rich, Thank you so much for your feedback! We’re really glad to hear that Abbie was able to resolve your issue and that you had a positive experience overall. Regarding your question, we completely understand how it can feel frustrating to be asked for details you’ve already provided. While we do our best to pass along all information from your initial query, sometimes our team may need to confirm certain details to ensure accuracy. That said, your comment is valuable, and we’ll review our process to make this smoother in the future. Thank you again for bringing this to our attention and for taking the time to share your experience! - The Myzone Customer Care Team

Response from MyzoneOct 13, 2025

Bien sûr ! Voici une réponse chaleureuse et reconnaissante en français Merci beaucoup pour votre message ! Nous sommes ravis d’avoir pu répondre rapidement à votre demande. Votre satisfaction est notre priorité et c’est un plaisir de savoir que notre service vous a été utile. N’hésitez pas à nous recontacter si besoin ! 😊 – L’équipe du Service Client Myzone

Response from MyzoneOct 10, 2025

Hi Donovan, We are really glad to hear that Abbie was able to assist you and made the extra effort to get everything sorted, even for a simple request. We always want to make things as smooth as possible so you can focus on your sessions and see the results in your stats. Wishing you a great next workout 💪😊 - The Myzone Customer Care Team

Response from MyzoneOct 9, 2025

Hi Andy, Thank you so much for the amazing feedback! 🙌 We're thrilled to hear you never train without Myzone and that the visual zones and community features keep you motivated. 💪❤️ Thank you for the recommendation—we really appreciate your support! - The Myzone Customer Care Team

Response from MyzoneOct 9, 2025

Hi Mrs P, Thank you so much for the amazing feedback! 🙌 We are really glad to hear that our support team has been able to help you quickly whenever you have needed us. It’s great to know that investing in Myzone has been worthwhile and has helped improve your training. That is exactly what we aim for! 💪 Thank you again for being part of the Myzone community! - The Myzone Customer Care Team

Response from MyzoneOct 8, 2025

Hi Charly, We are really sorry to hear about the delay with your replacement strap and that you’ve not had a reply to your recent emails. Please could you respond to the email you’ll receive from Trustpilot with a few more details? I’ll be able to take a look into this for you right away. Alternatively, you can also DM us on Facebook or Instagram with your details, and we’ll be happy to help you there too. - The Myzone Customer Care Team

Response from MyzoneOct 7, 2025

Hi Cat, Thank you so much for your wonderful feedback! We are thrilled to hear that Abbie was able to resolve your issue quickly and with compassion. We will be sure to share your kind words with her. She will be delighted to know she made such a positive impact. We really appreciate you taking the time to share your experience! 💪 - The Myzone Customer Care Team

Response from MyzoneOct 6, 2025

Hi Ashley, Thank you so much for taking the time to share your experience! We are really sorry to hear about the initial delivery issue and any frustration it caused, but we are so glad our team was able to get everything sorted and your parcel successfully delivered. We truly appreciate your patience and understanding. It’s great to know that our support team kept you updated and that you felt well taken care of throughout. That is exactly the service we aim to provide! - The Myzone Customer Care Team