MyzoneMyzone is an innovative wearable heart rate based system that uses wireless and cloud technology to accurately and conveniently monitor physical activity. Myzone delivers a fully connected solution for fitness club operators and is respected as the fit...
Myzone (myzone.org) has 922 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Matt S.
Great customer service
Response from MyzoneApr 29, 2026
Hi Matt, Thank you for your review! We are so glad to hear you had a great experience with our customer service. We really appreciate you taking the time to share your feedback and your support means a lot to us! - The Myzone Customer Care Team
Carolina K.
Abbie was super friendly and helpful. Thank you so much for being so kind and quick in answering! Amazing customer service! :)
Response from MyzoneApr 29, 2026
Hi Carolina, Thank you so much for your lovely review! We are so pleased to hear Abbie was able to help and provide such friendly, speedy support. I will be sure to pass along your kind words to her. Feedback like this means a lot. Thanks again for taking the time to share your experience! - The Myzone Customer Care Team
MARIA
They responded to my request really quickly and rectified my issue without any delay. Really happy with how quickly it was resolved!
Response from MyzoneApr 28, 2026
Hi Maria, Thank you so much for your kind review! We are so pleased to hear your issue was resolved quickly and efficiently. Providing fast, reliable support is something we care deeply about, so it’s wonderful to know that came through in your experience. We really appreciate your feedback and your support! - The Myzone Customer Care Team
Glenn A.
MyZone isn't perfect purely of its complexity. But it is good that you can get almost instant support (Even weekends) from the team at MyZone.
Response from MyzoneApr 23, 2026
Hi Glenn, Thank you so much for your kind words! We really appreciate your honest feedback and are glad to hear that our support team has been able to assist you quickly, even on weekends. It means a lot to hear that our team is making that experience smoother for you. Thanks again for your support. - The Myzone Customer Care Team
Nicky R.
So great that I could freeze 1 month after returning from surgery 👍
Response from MyzoneApr 17, 2026
Hi Nicky, Thank you for taking the time to leave us a kind a review. We are so glad that our team could help you with a status freeze! We hope that your recovery goes well 💙 - The Myzone Customer Support Team
Peggy S.
Myzone was the missing link in staying motivated with exercise. It has now been 72 months~HOF superstar and my husband and several friends never miss our monthly meps to continue. We motivate each other & give words of encouragement when needed. Wearing a heart rate monitor is a game changer! It helps me reach new levels of exercise. I also wear it when I want a reminder to exercise on a busy day! Thank you, I can’t imagine exercising without it.
Response from MyzoneApr 14, 2026
Hi Peggy, Thank you so much for this incredible review! We are absolutely thrilled to hear how Myzone has become such a powerful part of your journey over the past 72 months. What an amazing achievement, HOF superstar! 🙌 It’s truly inspiring to hear how you, your husband, and your friends keep each other motivated and accountable month after month. That sense of community and encouragement is exactly what Myzone is all about, and it’s fantastic to see it come to life in your experience. We love that your heart rate monitor has been a game changer for you, helping you push to new levels while also keeping you on track during busy days. Hearing that you can’t imagine exercising without it means the world to us. Thank you again for your continued support and for sharing your journey. It’s stories like yours that inspire us every day! 💙 - The Myzone Customer Care Team
Westpark F.
Support are always so quick to respond with a solution to any of our business needs.
Response from MyzoneApr 10, 2026
Hi Westpark Fitness, Thank you so much for your kind feedback! We are really grateful for your continued support and are delighted to hear that our team has been able to provide quick and effective solutions for your business needs. It means a lot to us to support you, and we’re always here whenever you need us. Thanks again for being such a valued part of the Myzone community! 💙 - The Myzone Customer Care Team
AJ
I’m absolutely thrilled with the outstanding Customer Service at Myzone! Everyone responded quickly, and with a cheerful tone. I love this product, and more and more of my friends are joining me on Myzone.
Response from MyzoneApr 10, 2026
Hi AJ, Thank you so much for your kind words! We are absolutely delighted to hear that you’ve had such a positive experience with our team. Providing fast, friendly, and helpful support is something we truly pride ourselves on, so it means a lot to know it’s made a difference. It’s also fantastic to hear that you’re loving Myzone and sharing the journey with your friends. There is nothing better than building a supportive community around effort and motivation! Thanks again for your support, it’s genuinely appreciated 💙 - The Myzone Customer Care Team
