Micro CenterReviews of microcenter.com

Micro Center is a pc powerhouse. Combining fast, effective repairs to actual recommendations for lsptop replacements from experienced staff is unheard off. They offer technical support for their customers and other information to extend the relationship. It’s a great place in Mayfield Heights, OH.

I recently visited Micro Center to purchase a new pre-built system. I never really got into the specific specs or components to PCs so I'm relatively new to the tech world at this level, but one of the techs inside gave me a down-to-earth talk and went over what I needed with me. No fluff about getting the "best of the best" specs, but a simple explanation and a couple of questions about what I'd be using it for, what kind of games I play normally and what to expect out of the options he laid before me. Super helpful and couldn't have asked for better customer service. 5/5 stars to me at least. Thank you, Jorge!

Highly disappointed in micro center bought an Bambu Lab H2D full laser combo from them come to find out that the laser doesn’t come with it they said it would be another $350.00 for a 10w laser. They advertised it as a full laser combo which means the laser should come with it. You guys should have made it right or offered a discounted price now have to return it so I guess someone gonna get a deal on a used printer with several hrs on it.

purchased a refurbished computer. all good for approximately 6 weeks then get errors of no hard drive detected. due to busy work schedule and hours that they are available the short 90day warranty expired. left with useless item. i do not recommend and will not purchase from them in the future.

I know there are fewer & fewer options around for electronics, but don't give up and go to this s***hole. Abysmal customer service. YOU ABSOLUTELY CANNOT speak with the sales rep who might've helped you in-store, because they WILL NOT give out numbers for specific store locations. This is silly af. You have to call the national number, and they will always tell you they can call the specific store themselves but this a distraction, a lie. In five tries over a week, even they could not get through. Then, you have to wait 24 hours for someone to call you back. And then there was another problem with the POS they gave me, so I have to call again, wait for them to call the store, no be able to, and again I have to wait a full 24 hours for a callback. Good luck being available whenever they decide to call. You cannot speak to the same person twice. Also, they gave me the TV that was the WRONG BRAND, HAD NO MANUAL OR INSTRUCTIONS INCLUDED, AND WAS MISSING MULTIPLE NECESSARY PARTS. I spent a full week trying to get their... I guess you'd call it "support", with no progress. I've wasted hours on the phone with them (at least a full work day). Sigh. I will NEVER shop here again. And neither should you. Unfortunately, your best option is Amazon. Micro Center is a cesspool of unknowledgable doofuses who are only good at getting your money, but then when there are many, many different kinds of problems with your purchase, they simply delay, delay, delay, and at no point along the way was I offered any real assistance. Negative 10 stars. They've caused me so much aggravation I hope they go bankrupt

Seems like a scam operation. I had a microcenter water cooled OC, with a sticking fan, MC told me it was $50 to open the PC and $30.00 for the fan. Right away, I got a text telling me it needed $499.99 to unnecessarikly clean the water and refill it , which I declined and they stopped responding to me.

If I could leave half a star I would. I purchased a new computer in January 25 in anticipation of some of the classes I would be taking to obtain my masters. Right out the gate there were issues. I took the computer back at the end of June as I was not aware of the full extent of the issues. ( I used an old lap top in the interim). Well as it turned out I needed a new motherboard. I was not given a time when the repairs would be complete and I had to purchase another computer to do my school assignments as my new classes required the use of a desktop. I was finally told to pick up the computer last Sunday evening. When I went in I stood around waiting without acknowledgment. No one said just give us a minute we will be right with you. Nothing. I could go on. But these people are poorly trained in customer service to say the least. In the future when someone ask me about purchasing a computer from micro-center, I will tell them to purchase elsewhere even if they have to pay more.

I dropped my power supply off which I owned and had a news Gaming PC built around it. After eight days I picked the computer up and since we were on vacation in Georgia it took a while to drive back down to Florida and set it up. Gaming has been a nightmare since I started it up. SHOCKING FACTS AHEAD. I payed for the build on April 22, 2025. We were on vacation near Duluth, Georgia so I decided to use MicroCenter in Duluth. After travelling back to Florida I set up the computer and DISCOVERED THE FOLLOWING: The computer is a total mess when it tries to run any games. Witcher 3, Assassin's creed games, GTA V etc. All crashed to desktop or froze. It is now July 2nd 2025 and the windows EVENT VIEWER reported 2761 errors and warnings since they started the build on April 22, 2025. I don't believe they are reliable at all and they will probably will deny everything. If I were nasty I would take the event viewer log as court evidence but capitalism has ruined any freedom buyers have regarding their purchases. I would never go back to microcenter for anything, let alone trust them to build a PC. I believe they knew I was driving back to Florida