Micro Center - Computers and Electronics - Thousands of products to buy: desktops, laptops, monitors, build your own PC parts, upgrades, digital imaging, printing supplies, portable devices, audio equipment, software, video games, movies, tech books, plus repair service, store hours, directions, and employment opportunities.
Micro Center (microcenter.com) has 233 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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T T.
What happened to this company? The last 23 computers I have purchase have had problems out of the box and there very expensive warranty is terrible and they don't stand behind it! I have come to find the last 2 computer had known manufacturing defects, does micro center buy these discounted from the mfg only to resell them? Our company and family are done
Ken B.
I've been a customer since the 1980's and I'm gland they exist. With the demise of local electronics stores, it's nice if you need that certain part now. Little pricey, but they have a fair selection.
Kevin M.
I recently left a terrible review but I'm glad I got manufacturer warranty on my last PC here despite the ram being attached to the motherboard I highly recommend exchanging if your inconvenienced since you can trade in your base PC cost for another product speak to Edward IT employee was very useful!
Frank
UPDATE: The Dallas Micro Center manager contacted me. Micro Center is shipping me another computer. It seems Micro Center is not at fault. Lenovo and partners are recalling all of the affected refurbished computers. I appreciate Micro Center and Mr Green for correcting this matter. This is how a business should be managed. I purchased a refurbished Lenovo Legion computer from the Dallas Micro Center store. The store web site and the salesperson, Brad, both claimed the computer contained an NVIDIA GeForce RTX 5090 Graphics Card with 24 GB. However the actual specs identified using the settings reflect a NVIDIA GeForce RTX 5070 with 12 GB. BEWARE OF BUYING FROM Micro Center
Timothy R.
Worst online shopping experience ever My experience with micro center online was depressing I ordered some speakers for a Christmas present and when I clicked order now I was taken to a page that declared my cart was empty I received no confirmation of my order and no email confirmation I checked and my credit card showed the charge pending I called numerous times (6-7) over the next week and was told several times that the order went through and that I would get an email shortly with a delivery date To make a long story short I was lied to continuously by employees and misled about my order I finally attempted to cancel my order and was told that they could not cancel but they would try to get me to someone who could cancel it At that point I was hung up on And decided it was taking too much time and energy to resolve the issues After a couple days of hearing nothing back I checked my credit card and the charges posted I found a tracking link which declared my order was on the way and it would be delivered two days before Christmas after a day of checking and getting my hopes up, the tracking link changed and my order now showed returned to sender So now they had my money and I received nothing but a week long headache and a ruined Christmas present I’ll be giving my loved one a gift card now for Christmas thanks to micro center online and their incredibly inept employees Worst online shopping experience ever Shop elsewhere if possible
Christian A.
So I believe Micro Center is a great store to buy parts, but when it comes to the service of fixing or helping adjust simple fans to my pc, I would never go back to their customer support team. The reason being that I trusted they could help me install some fans and help me with cable management for my pc. As I didn't have time to do so because I was getting ready to deploy for a couple months. Then it turned into the fans not working for one, my mother board shorted out, and continuing to say your pc may not work but if you keep paying for our services, but we are going to continue charging you. So, after paying well over three hundred dollars, I believe it is best for the average or new PC gamer, is to fix your own pc regardless of the situation. As I cannot trust the integrity of Micro Center as I couldn't trust them to help me with a simple task, and now I have to pretty much start all over with a new PC and spend more money. After six months away I wish, I didn't have to write this comment, but I don't want any other person to make the same mistake I did and get abused by the services. I hope Micro Center can learn from their own mistakes and actually help individuals as customers and treat their own PC's as their own, as now I'm going to have to pay thousands more with everything being very expensive in Southern California and across the states. I know they have to meet a certain time limit, and fix it properly, but fix it properly than rushing to complete it.
Arash M.
I brought my laptop to the Micro Center service department for a BIOS repair. They charged me an $80 diagnostic fee, but ultimately could not fix the issue and provided no meaningful guidance or solution. What was most disappointing is that they refused to refund the diagnostic fee despite the fact that no repair was performed and no value was delivered. I understand that diagnostics sometimes come with a fee, but customers should at least receive competent troubleshooting or a clear path forward. Instead, I left with the same problem and $80 lost. This experience was extremely frustrating and left me with the impression that their service center prioritizes fees over actually helping customers. I cannot recommend their repair services based on this experience.
Timmy J.
10-27-2024 I bought Lenovo Laptop for $3,000 from Micro Center Dallas Tx.. 10 mouths later I started having issues with the keyboard light went out and the screen started flickering.. I brought the laptop to Micro Center Service Department 10-22-2025 for repair and .or replacement…. The Micro Center service dep.. jumped on it to help resolve the issue… The service department couldn’t repair and is not a certified Lenovo repair center.. Micro Center created a work order to send to Lenovo for repair… Micro Center indicated it would take approximately two weeks for the repair..Note I called Micro Center to checked on the status 20 days later.. Micro Center indicated they check Lenovo web site and they are currently repairing the laptop… 3 days later I called Lenovo… Lenovo indicated they juts received in today… Lenovo and I had a three way call with Micro Center… Micro Center indicated they must of had a delay in the shipping process,, Lenovo gave me the Fex Ex… tracking number and Micro Center just shipped out on the day before on Monday… Not sure why Micro Center indicated the were working on my computer on Friday when they did not even receive the computer until Tuesday… It took 20 days to sent the laptop from Micro Center Dallas Tx to Lenovo Repair center in Houston, Tx wow… Micro Center blamed Lenovo for the service for creating a work order — shipping box… Lenovo has been having my laptop for 21 days… I called Lenovo today and indicated to check on a replacement Laptop or money back… The motherboard in the laptop went out and not sure when they would receive in the replacement motherboard…. Today is currently 41 in the shop… every time I call Lenovo it a “Circus” you have to go through several departments to get a answer… oh thy will contact you in 24 -48 Hours… the manager is on vacation this week eating turkey…. The warranty dep indicates the will sent to Customer Care Dep.. and would get back with you…. What a Joke…..Please there are several other computer companies out there that has excellent customer support…. 12-03-25 Note: Lenovo agreed to replace the Laptop with a new one with Latest Updates etc… NIVIDA 5090, more memory etc for the problem I have been having, and also indicated they would send me my old SSD card, I did receive the SSD within a few days… also indicated the would ship me a new computer and they would send me a tracking number it has been 12 waiting to ship Lenovo Indicated I should receive on the 12-12-25 today is the 12/16/25 and I Tried contacting Lenovo today with the Order Number… Number not in the system??? 12 days waiting for replacement have not seen Today is 55 days and counting…..
