MetroPCSReviews of metropcs.com

I recently upgraded my phone at the corporate store #8303. My sales representative Tracy was very patient and helpful with me when couldn't remember my pin #. Tracy is a great asset to Metro PCS.

It has really helped me so far if there's something wrong with my phone I can just look it up on this website and being with Metro it's cool because my phone isn't slow and I get a lot of storage and I get my own mobile data

Metro PCS customer service working very good customer service employee with name Lyndon...i have problems call metro PCS Lyndon answer ph,...and all my problems was fixed with Lyndon passion against my...Lyndon have very good customer service skills ,passion and sweet voice...

Seems like when i upgraded my plan to unlimited everything including hot spot. That i barely get a data connection . i cant even log on to complain about this crappy service . i have had metro for 13 years and now have decided to switch carriers. Why have a phone service that doesn't hardly work? For close to the same money you can get a more dependable service with someone else

I love Metro PCS. I have been a customer for years and I would recommend them to anyone. I don't have to worry about a contract and I know what my bill is going to be every month. The only thing I think is crappy is that new customers get better deals than long time existing customers. If I have an upgrade I would like to get the Free phone offer just like a new customer would. I think a special deal at least once a year for a customer would show that Metro appreciates the business of existing customers.

Metro pcs is a horrible company that is solely out for your money, they don't care how long you've been a customer. My old phone was shattered, took it in for an upgrade. Made a purchase of 210.00, went home to start setting everything up on the new phone and it started overheating bad. I couldn't even hold it because of how hot it was. A couple hours later go in to return it because i didnt want my son playing with a dangerous phone and the "manager" said they don't allows refunds on upgraded devices. He said i could get another phone (same brand) but that's all he would do. I told him how it's this safe at all for costumers. And what if it were to blow up from over heating etc. He didn't care what i had to say. Provided an email of his bosses and i still have not heard back from them. I will not stay with metro much longer.

Terrible customer service,Crappy service and top it off employees that lie to your face to sell a cell and afterwards dont know nothing on how to help or fix a problem you may have....Their Main Objective Is To Sell Useless Phones with a Smile and Scam People of their Money. And Lie about how great their stink Hole of a Company is

The customer service agents are always amazing! I appreciate the extension that is given whenever I am unable to pay my bill on the day that it is due. I always recommend Metro PCS to anyone looking for a reliable, affordable, and customer friendly provider.