MetroPCSReviews of metropcs.com

I am extremely disappointed with Metro PCS customer service. I pay $45 a month for internet service, but it completely fails to work. I contacted customer service, and they explicitly told me they would fix my internet issue. However, nothing has changed. Every time I get back home, I literally have to go out and buy a separate prepaid network card just to get online because my Metro internet is non-existent. I am paying for a service I am not receiving, and customer service has failed to resolve the problem. I’m not even blaming the Reps. They have to constantly lie to cover up what’s going on with the Network. It sucks paying for a service you don’t get. I don’t want to leave Metro PCS, but I really need Internet at home.

I have had them for years and the last couple years I have noticed a decline in service. Phone has 3-4 bars and still won’t send. Can’t find a bar to save my life in some places, while other people right next to me have plenty of service. I think it’s time to switch carriers!

I have had metro for years and yes I come across issues every now and than like any other company but this time! Is it! They gave me a promotional wifi free for the first month if I didn't like it I take it back before my bill is due I did exactly that it wasn't enough to let my family stream like we do so now they are trying to charge me for it and my phone is off! I need my phone for work and my small school aged child I'm now awaiting for my local store to open and see what can be done this is unacceptable

metro is a great service only thing I dislike is the fact that I pay insurance for my phone but if it is lost or stolen or broken, I have to pay full price all over again for a new phone if that is the case there should be no need to pay insurance for it. I rather go with a company who does not make me pay full price all over again at least let me pay half.

I would it though that if you was an existing customer for years you would have more perks , like how is possible that is cheaper to get a whole new number than keeping your own number it makes no sense . I try to get a new phone ended up paying $250.00 for a new phone but if I would have get a new number I would have to pay anything but the activation fee . Or if I would have add a line to my existing I would it got a brand new phone and a free tablet. Then I could have just have cancel the second phone switch my number to it and keep the new phone and tablet makes no sense at all .they loosing customers to other providers .

Looks like this company sucks, which is not surprising honestly, all isp's are evil. With that said, I have to tip my hat off to them for atleast one thing! Every single metropcs branded device i've encountered willingfully unlocked themselves through the built-in "Device Unlock" program. All 4 devices still had their sim cards and where no longer in active service due to being old phones that where cast off, so your milage may vary. But compared to other carriers, thats pretty nice! So, not that bad!

Service is fine. But I just got a series 7 Apple Watch and surprisingly you guys gone support Apple Watches yet. Idk how that is as long as they have been out🤦🏿‍♂️

I upgraded and this phone will not let anyone call me it keeps dropping! I'm not happy with metro anymore, when T mobile took over it became a mess! Now this phone says no wifi. I had this phone three days still no one can call me, I can't even get my calls for my appointments. This is crazy I pay my bill every month on-time. So please get get the service on so I can receive calls!