Sky
It’s cheaper on Amazon!!!
Took over a month to get the litter bags I ordered, and when I emailed asking where it was and why it’s just cheaper and more efficient to buy it on Amazon all they offered was a 5 dollar coupon until I told them I just want my money back so I can buy two packs on Amazon for the price I paid for one, which (not) surprisingly changed the offer to giving me two packs instead. Kinda crazy if you ask me.
Response from MeowantJul 20, 2026
Hi, we sincerely apologize for the long wait and the frustration this has caused. We want to clarify that we did notify you in advance regarding the out-of-stock status of the litter bags. At that time, we also provided an alternative solution to keep the order, which we hoped would be satisfactory. Please be assured that if a customer insists on canceling an order before it has been shipped, we will always honor and approve the cancellation request. We are truly sorry that the experience did not meet your expectations, and we appreciate your feedback as we strive to improve our service.